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OpenTrials
Completed

NCT Number: NCT05216458

Using Personalized Letters and Emails to Increase Health Insurance Take-up and Improve Plan Choice Quality

With the passage of the American Rescue Plan (ARP) in March 2021, more consumers than ever before are now eligible for $0 -- or $1 per member per month (PMPM) in Marketplaces that include abortion coverage -- health insurance coverage across the ACA Marketplaces. But many individuals may not be aware of the new subsidies, or of their eligibility for Cost-Sharing Reduction (CSR) Silver plans. This project's goal is to examine whether personalized letters and email reminders can increase health insurance enrollment, CSR Silver take-up and $1 PMPM coverage.

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Key information

Conditions

Health Behavior Behavior

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Covered California

Sacramento, California, 95815, United States

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Submitted a Covered California application for the 2021 coverage year and found eligible for a $1 PMPM Enhanced Silver 94 plan

Exclusion criteria

-

Treatment and study plan

Emails and letter intervention

Behavioral

Emails and letters for households assigned to the treatment group

Control Group

Behavioral

No outreach during the intervention period.

Primary outcomes

  1. Percent of households enrolled in an ACA plan

    Time frame: Three months

    Percent of households enrolled in an ACA plan based on Covered California administrative data

  2. Percent of households who chose a CSR Silver plan

    Time frame: Three months

    Percent of households in a CSR Silver plan based on Covered California administrative data

  3. Percent of households who enrolled in a $1/month net-of-subsidy premium plan

    Time frame: Three months

    Percent of households who enrolled in a $1/month net-of-subsidy premium plan based on Covered California administrative data

Secondary outcomes

  1. Percent of households who logged into their online account

    Time frame: Three months

    Percent of households who logged into their online account based on Covered California administrative data

Sponsors and collaborators

Lead sponsor

Office of Evaluation Sciences

Fed

Registry information

Official study title

Using Personalized Letters and Emails to Increase Health Insurance Take-up and Improve Plan Choice Quality in California's ACA Marketplace

Important dates

Study start
2021
Primary completion
2021
Study completion
2021
First posted
Jan 31, 2022
Registry last updated
Jan 31, 2022

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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