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Completed

NCT Number: NCT02841930

ActionHealthNYC Research Study

The ActionHealthNYC program is a year-long demonstration program to improve access to high quality health care for NYC resident immigrants who do not qualify for public insurance with incomes at or below 200% of the Federal Poverty Level (FPL). The purpose of this study is to determine whether improved access and care coordination services provided through the ActionHealth NYC program allows participants to have easier access to healthcare (particularly primary care and preventive services) than non-participants.

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Key information

Age range

19 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

New York City Department of Health and Mental Hygiene

Long Island City, New York, 11101, United States

About this study

The ActionHealthNYC program is a year-long demonstration program to improve access to high quality health care for NYC resident immigrants who do not qualify for public insurance with incomes at or below 200% of the Federal Poverty Level (FPL). Our goal in piloting the program and conducting the research study is to understand the following questions:

  • For clients participating in the ActionHealthNYC program, do they report having easier access to health care?
  • What are the differences in health care utilization for participants in the ActionHealthNYC program and those not in the program?
  • Do the participants in the ActionHealthNYC program report fewer barriers to needed care when compared to those not in the program?
  • Are the participants in the ActionHealthNYC program more likely to have received preventive services according to the United States Preventive Services Task Force (USPTF) or recommended services for those with a qualifying condition through their medical home?
  • How does the likelihood of receiving a new diagnosis compare between the ActionHealthNYC member group and the study group?
  • How does emergency department and hospital use compare between the ActionHealthNYC member group and the study group?

We will be conducting a randomized controlled trial (RCT) where we will be enrolling 2,400 people that meet the eligibility criteria and randomizing half into the ActionHealth NYC program. We will be employing a mixed methods approach to address differences between participants randomized to receive enhanced services through ActionHealthNYC (AHNYC) and those receiving usual care, utilizing surveys, secondary data analysis, key informant interviews and participant focus groups.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • New York City residents who are uninsured, 19 and older and
  • Not currently eligible for Medicaid, Essential Plan, or
  • Not currently eligible for private insurance via federal insurance marketplace subsidies due to their immigration status.

Exclusion criteria

  • Not a New York City resident
  • Currently eligible for Medicaid, Essential Plan or private insurance at state exchange with federal subsidies
  • Income above 200% of the federal poverty level (FPL)

Enrollees are required to have the NYC Municipal identification card (IDNYC). If they do not have the card, however, they can obtain it and come back for enrollment.

Treatment and study plan

ActionHealth NYC

Other

care coordination, covered preventive services, and standardized costs for ambulatory care

Primary outcomes

  1. Improved access to healthcare

    Time frame: One year

    e.g. fewer delays in getting needed care

Secondary outcomes

  1. Enhanced healthcare utilization

    Time frame: One year

    e.g. emergency department care utilization rate

  2. Reduced barriers to needed care

    Time frame: One year

    e.g. financial barriers

  3. Enhanced utilization of preventive services

    Time frame: One year

    Utilization of USPSTF recommended services through primary care home

  4. Increased number of new diagnoses

    Time frame: One year

Sponsors and collaborators

Lead sponsor

New York City Department of Health and Mental Hygiene

Other Gov

Collaborators

  • American Institutes for Research
  • New York City Health and Hospitals Corporation
  • New York City Human Resources Administration
  • Public Health Solutions
  • The New York Academy of Medicine

Registry information

Official study title

ActionHealthNYC: A Health Care Access Program for the Uninsured

Important dates

Study start
2016
Primary completion
2017
Study completion
2024
First posted
Jul 22, 2016
Registry last updated
Mar 30, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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