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Completed

NCT Number: NCT05419687

Violence Against Health Care Workers in Fragile Settings

The general objective of the project is to assess whether a violence de-escalating training for health professionals and of a publicly displayed Code of Conduct (a set of rules developed through a citizen science and co-design approach) for both health professionals and clients at the level of the health facility, can reduce the incidence and severity of episodes of violence, and to identify the most cost-effective way to implement these interventions in rural Democratic Republic of Congo (DRC) and in the mega city of Baghdad, Iraq.

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Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Catholic University of Bukavu, School of Public Health, Bukavu, Democratic Republic of the Congo

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About this study

The study will adopt a stepped-wedge cluster-randomized intervention trial (SW-CRT) design to assess the two intervention components, a violence de-escalating training and the implementation of the code of conduct co-developed during the formative qualitative phase. The study will adopt a closed cohort with repeated measurements on the same participants (nurses in DRC and junior doctors in Baghdad) and will involve the unidirectional transition of each enrolled cluster (health facilities in DRC and secondary hospitals in Baghdad) from the control (no intervention) to the intervention sequence in a randomized sequential manner according to a predefined roll out process.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • HCWs from selected participating health facilities in DRC, junior doctors during their first year resident and permanent health care staff from participating secondary hospitals in Iraq
  • HCWs and junior medical doctors and permanent health care staff must have been employed/ or worked as HCW/ medical doctors or as permanent health care staff for at least 6 months
  • All above participants must have completed the written informed consent

Exclusion criteria

  • Age <18 years; cognitive impairment

Treatment and study plan

Training in de-escalating violence

Behavioral
  • Individual educational component through a de-escalating violence training for health care workers (verbal and non-verbal de-escalating techniques)
  • Refreshment training in the form of collaborative learning

Code of conduct delivered via a warning board

Behavioral

A publicly displayed code of conduct (a co-designed set of rules) for both HCWs and clients, delivered via a warning board at the level of the health facilities and secondary hospitals

Primary outcomes

  1. Incidence and severity of self-reported non-physical aggression

    Time frame: 6 months

    Number of self-reported non-physical aggression (verbal abuse, threats, ironic language, provocative or aggressive body language etc.) during the fulfillment of a professional activity in the last 6 months

  2. Incidence and severity of self-reported physical aggression

    Time frame: 6 months

    Number of self-reported physical aggression during the fulfillment of a professional activity in the last 6 months

Secondary outcomes

  1. Level of confidence in coping with patient aggression

    Time frame: 0, 6, 12, 18 months

    Instrument "Clinicians confidence in coping with patient aggression (CCPAI) (Thackreys, 1987)"

  2. Level of post-traumatic stress disorders (PTSD) among HCWs

    Time frame: 0, 6, 12, 18 months

    Instrument "Post-traumatic stress disorder PTSD Checklist for DSM-5 (PCL-5)) (Weathers, F.W. et al. 2013)"

  3. Level of burnout among HCWs

    Time frame: 0, 6, 12, 18 months

    Instrument "Level of burnout" (Malach 2005), burnout measure short version (BMS). The ten-item version of the BMS are evaluated on 7-point frequency scales, with a score of 4 or above indicating burnout.

  4. Psychological empathy among HCWs

    Time frame: 0, 6, 12, 18 months

    Instrument "Jefferson scale of physician empathy (Hojat M et al. 2007)"

  5. Absenteeism

    Time frame: 0, 6, 12, 18 months

    Number of sick leave spells taken by the HCWs during the study period

  6. Intent to leave among HCWs

    Time frame: 0, 6, 12, 18 months

    The shortened, six-item version of the turnover intention scale (TIS-6) (Bothma & Roodt 2013), will be used to assess turnover intentions and as well as to predict actual turnover among HCWs. The TIS-6 scale is scored on a five-point Likert-type scale with scores ranging from 1 (never) to 5 ( always). A high score indicates stronger turnover intention.

  7. Economic cost of the intervention

    Time frame: 18 months

    Two types of costs will be considered: 1) direct costs of the intervention (e.g training costs, space or rent costs, costs to develop the code of conduct) and 2) direct costs due to health system disruption (e.g. health care services foregone or postponed, material etc.), cost incurred by the HCWs as a consequence of violent episodes including direct medical costs (e.g. hospital stay cost, consultation costs, laboratory costs), non-medical costs (e.g. transportation, meals etc.), and indirect costs (e.g. absenteeism, presenteeism).

  8. Productivity loss (presenteeism)

    Time frame: 18 months

    Work Limitation questionnaire (WLQ) (Lerner D. et al. 2002). The WLQ consists of eight items investigating four domains (time management, physical tasks, mental-interpersonal tasks, and output tasks), which are calculated into scores ranging from 0 (no limitations) to 100 (highest limitations).

  9. Health care workers health-related quality of life

    Time frame: 0, 6, 12, 18 months

    European Quality of Life-5 Dimensions (EuroQol EQ-5D-5L) (Devlin NJ et al. 2017). The EQ-5D-5L questionnaire is self-assessed and it measures health outcomes on five dimensions (mobility, self-care, daily activities, pain/discomfort, and depression/anxiety) with five levels ranging from none to major complaints. Scores range from 0 (death) to 1 (full health).

Sponsors and collaborators

Lead sponsor

Swiss Tropical & Public Health Institute

Other

Collaborators

  • Al-Mustansiriyah University
  • Catholic University of Bukavu, Democratic Republic of Congo
  • International Committee of the Red Cross (ICRC)

Registry information

Official study title

Violence Against Health Care Workers: Understanding Context Through Citizen Science and Measuring a De-escalation Training Intervention Effectiveness in Eastern Democratic Republic of Congo and Iraq

Acronym: VIA-H

Important dates

Study start
2022
Primary completion
2024
Study completion
2024
First posted
Jun 15, 2022
Registry last updated
Jan 22, 2025

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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