THE I-PASS COMMUNICATION METHOD ON NURSE PERCEPTION OF HANDOVER QUALITY

The goal of this non-clinical study is to determine whether the I-PASS communication method influences the improvement of handover quality among nurses. The main questions it aims to answer are:

What are the perceptions of handover quality prior to implementing the I-PASS method? What are the perceptions of handover quality after using the I-PASS method? How do nurse characteristics (gender, age, education, employment status, length of service, and clinical nurse level) affect the improvement of handover quality perceptions when using the I-PASS method? What is the implementation retention of the I-PASS communication method? Is there a significant effect of the I-PASS communication method on nurses' perceptions of handover quality?

Participants will:

Participate in training sessions regarding the I-PASS communication method. Implement the I-PASS method during handover processes for two weeks. Complete questionnaires to assess handover quality.

Completed

Looking for future studies?

Notify Me

Key information

Conditions

I-PASS Method on Handover Quality Behavior Communication

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Welas Asih General Hospital West Java Province

Bandung, West Java, 40191, Indonesia

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

General practitioner nurses who working in the internal ward
General practitioner nurses with a minimum of 6 months of the clinical experience

Exclusion criteria

Clinical nurse manager / leader who did not provide nursing care (e.g Head nurse)
Nurses on leave

Treatment and study plan

Training I-PASS handoff bundle

Other

The intervention proceeds of Training I-PASS handoff bundle in three phases: preparation, training, and evaluation. First, eligible nurses are recruited, provided with informed consent, and grouped by shifts. After a baseline assessment, participants undergo two 90-minute training sessions over two weeks. Next, the I-PASS method is implemented for 14 days, with compliance monitored through direct shift-based observations and checklists. Handover quality is measured via the Handover Evaluation Scale (HES) at three intervals: pre-test (baseline), mid-point (week two), and post-test (week three). Continuous researcher monitoring ensures protocol fidelity throughout the process.

Primary outcomes

Handover Quality

Time frame: two weeks

Handover quality measure by the handover evaluation scale instrument

Sponsors and collaborators

Lead sponsor

Universitas Padjadjaran

Other

Registry information

Official study title

THE EFFECTIVENESS OF THE I-PASS COMMUNICATION METHOD ON NURSE PERCEPTION OF HANDOVER QUALITY IN THE INPATIENT WARD OF WELAS ASIH HOSPITAL, WEST JAVA PROVINCE

Important dates

Study start: 2026
Primary completion: 2026
Study completion: 2026
First posted: May 1, 2026
Registry last updated: May 1, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

Published trials that share one or more normalized conditions with this study.

Completed