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Completed

NCT Number: NCT01912430

Retrospective Data Analysis of VitalCare Targeted Population Management on Scott and White Chronically Ill Beneficiaries

New payment methods such as Accountable Care Organization (ACO's) and medical homes facilitate are new models for providers to deliver cost effective, quality patient outcomes. Integrated Care Coaching (ICC) is a healthcare delivery model combining telephonic interventions with an intelligent information technology platform that offered validated protocols and patient outcomes tracking. Health Integrated, Inc. has developed a validated program of Integrated Care Coaching (ICC), which was branded as "VitalCare", and implemented with over 7,000 members of the Scott and White Health Plan in Texas, would reduce healthcare costs/achieve a return on investment (ROI), improve clinical outcomes, and be satisfying for participants.

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Key information

Conditions

Chronic Illness Chronic Disease Disease Attributes Pathologic Processes Pathological Conditions, Signs and Symptoms

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Scott & White Health Plan

Temple, Texas, 76502, United States

About this study

A prospective, pre-post historical control design trial with a concurrent control group cost/satisfaction analysis with a retrospective clinical study was undertaken with adult, Scott and White Health Plan (SWHP) patients with chronic illnesses. From 2007 to 2010, a total of 7,411 ICC and 10,148 control patients participated. Variables were costs, return on investment (ROI), iterative Patient Health Questionnaire (PHQ)9 scores, and satisfaction.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • 18 years or older
  • Having one or more of 21 chronic conditions, including those with depression and multiple chronic comorbidities.

Exclusion criteria

  • Presence of Major Cancer, HIV, or ESRD in either the baseline or measurement periods
  • Claims in excess of $100,000 in either baseline or intervention period.
  • Claims for long term care or hospice in either baseline or intervention period.

Treatment and study plan

ICC (Integrated Care Coaching) Intervention Group

Behavioral

Other names: Health Integrated Inc. Integrated Care Coaching (ICC)

Primary outcomes

  1. Return of Investment and Cost of Medical Care

    Time frame: 6 to 12 months

    Primary outcomes were ROI and cost of medical care (including inpatient, outpatient, emergency room, office and other (ie, physical therapy). ICC participants and control group members had a minimum of 6 months to a maximum of 12 months measurement period.

Secondary outcomes

  1. Level of Depressive Symptoms per Interactive Patient Health Questionnaire (PHQ-9) scores

    Time frame: 6 to 12 months

    Secondary outcome was level of depressive symptoms per Interactive Patient Health Questionnaire (PHQ-9) scores. ICC participants and control group members had a minimum of 6 months to a maximum of 12 months measurement period.

Other outcomes

  1. Patient Satisfaction

    Time frame: 6 to 12 months

Sponsors and collaborators

Lead sponsor

Scott & White Health Plan

Industry

Registry information

Official study title

Retrospective Data Analysis of the Impact of Vital Care Targeted Population Management Upon a Matched Cohort of Scott and White Health Plan Beneficiaries

Important dates

Study start
2012
Primary completion
2012
Study completion
2012
First posted
Jul 31, 2013
Registry last updated
Aug 1, 2013

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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