Medical Dispatchers' Perception of Visual Information in Real Out-of-hospital Cardiac Arrest

Dispatcher-assisted cardiopulmonary resuscitation is a complex, nonvisual procedure that is challenging for the dispatcher. The aim was to explore the medical dispatchers' perception of bystanders' responses and dispatchers' reflections about the added value of visual information in out-of-hospital cardiac arrests (OHCA) situations.

Completed

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Key information

Conditions

Out-Of-Hospital Cardiac Arrest Cardiovascular Diseases Heart Arrest Heart Diseases

Sex eligibility

All sexes

Study type

Observational

About this study

Ten individual interviews with medical dispatchers who had previously handled an emergency call concerning OHCA captured on closed-circuit television (CCTV) were conducted. First, the medical dispatcher listened to the emergency call and described their perception of the scenario. Afterward, the CCTV recording was shown to the dispatcher, who was then interviewed. The interviews were videotaped, and the audio files were transcribed verbatim. Thematic content analysis was conducted.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

Emergency Medical dispatchers who had previously handled an emergency call concerning OHCA captured on closed-circuit television (CCTV)

Exclusion criteria

None

Treatment and study plan

CCTV footage to the medical dispatcher in OHCA

Other

The medical dispatchers' perception of bystanders' responses and dispatchers' reflections about the added value of visual information in out-of-hospital cardiac arrests (OHCA) situations.

Primary outcomes

The added value of visual information to the medical dispatcher in out-of-hospital cardiac arrests (OHCA) situations.

Time frame: One hour interview with earch of the emergency medical dispathers

We applied a qualitative research methodology using thematic analysis with an explorative and inductive approach. The first author followed Braun and Clarke's six-step analytical approach, which has the following steps: familiarising with data, generating initial codes, searching for themes, reviewing themes, defining and naming themes, and producing the report. Codes and themes were organised using Nvivo10 software (QSR International Pty Ltd, Australia). Analysis continued until saturation; that is, when information became redundant.

Sponsors and collaborators

Lead sponsor

Emergency Medical Services, Capital Region, Denmark

Other Gov

Collaborators

Danish Heart Foundation
TrygFonden, Denmark

Registry information

Official study title

Medical Dispatchers' Perception of Visual Information in Real Out-of-hospital Cardiac Arrest: A Qualitative Interview Study

Important dates

Study start: 2015
Primary completion: 2015
Study completion: 2017
First posted: Oct 26, 2018
Registry last updated: Oct 26, 2018

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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Completed