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OpenTrials
Completed

NCT Number: NCT04823975

Improving Health Insurance Literacy Among Utah's Hispanic Population

This is a test of an existing health insurance education program (HIEP) in the Utah Hispanic community (aged 18-64). The study will evaluate whether the HIEP delivered by Utah Health Policy Project (UHPP) staff improves participants' health insurance and cost-related literacy. Participants will complete a brief baseline survey, be guided through the HIEP by UHPP staff, and complete a brief survey after completing the sessions.

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Key information

Age range

18 year–64 year

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Utah Health Policy Project

West Valley City, Utah, 84119, United States

About this study

The goal of this research is to refine and pilot test an existing health insurance education program (HIEP) to improve health insurance and cost-related literacy among the Hispanic community in Utah. This study will be conducted in conjunction with the Utah Health Policy Project, which has long been active in the Hispanic community and has been instrumental in reducing the number of uninsured adults and children in Utah. Initially, community and key-informant feedback on how to best adapt this intervention to the Hispanic community, including what topics are most important, and how the intervention should be delivered, will be obtained. After the HIEP is adapted accordingly, it will be investigated to see if it improves participants' health insurance and cost-related literacy.

Upon enrollment, participants will fill out a survey containing questions about their current health insurance, employment, demographics, acculturation, preferred language and health insurance knowledge. Participants will then receive an educational session surrounding health insurance use and laws. This educational sessions will be conducted, in person, over video conference calls, or over the telephone, and will cover:

  • Overview of health insurance options and understanding of insurance and costs
  • Learning about types of insurance coverage and how to select/access coverage
  • Navigating one's coverage plan
  • Managing care costs

This sessions will be 60 minutes.

After completing the HIEP participants will be given a second survey including similar questions to those in the first survey. This survey will include questions to obtain feedback on the acceptability of the content and potential implementation issue areas, as well as any discordance in cultural values, beliefs, or feelings about health insurance.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Self-identify as Hispanic
  • Resident of Utah
  • Primary Policy Holder
  • Recently enrolled in health insurance within the past year

Exclusion criteria

  • Younger than 18 years of age
  • Not Hispanic or Latino/Latina in origin
  • Non-Utah resident
  • Non Policy holder
  • Not recently enrolled in health insurance

Treatment and study plan

Health Insurance Education Program (HIEP)

Behavioral

[See arm/group description]

Primary outcomes

  1. Number of Enrolled Individuals

    Time frame: Post-Assessment survey (Weeks 19 (+/- 2 weeks))

    A count of the individuals who enrolled in the study.

  2. Number of Completed Sessions Per Enrolled Individual

    Time frame: Post-Assessment survey (Weeks 19 (+/- 2 weeks))

    The average number of completed sessions per individual enrolled in the study.

Secondary outcomes

  1. Changes in the Health Insurance Literacy Measure Based on Age Group

    Time frame: Baseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))

    Differences between Health Insurance Literacy Measure (HILM) reported at the baseline and post-assessment survey. Differences will be examined by age. Lower scores indicate lower health insurance literacy, higher scores are better. Scores could range from 6 to 24. We report on a limited number of item from the Health Insurance Literacy Measure. We will report mean and standard deviation at both time points.

  2. Changes in the Health Insurance Literacy Measure Based on Language Spoken

    Time frame: Baseline (Week 0) and Post Assessment survey (Weeks 19 (+/- 2 weeks))

    Differences between Health Insurance Literacy Measure (HILM) reported at the baseline and post-assessment survey. Differences will be examined by language spoken. Lower scores indicate lower health insurance literacy, higher scores are better. Scores could range from 6 to 24. We report on a limited number of item from the Health Insurance Literacy Measure. We will report mean and standard deviation at both time points.

Sponsors and collaborators

Lead sponsor

University of Utah

Other

Collaborators

  • National Center for Advancing Translational Sciences (NCATS)
  • National Institutes of Health (NIH)

Registry information

Important dates

Study start
2023
Primary completion
2024
Study completion
2024
First posted
Apr 1, 2021
Registry last updated
Oct 9, 2024

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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