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Completed

NCT Number: NCT03453450

Exploring Volunteers' Experiences in Health TAPESTRY

This study is meant to evaluate the Health TAPESTRY volunteer program. The objective of this study is to explore volunteer experiences in Health TAPESTRY in terms of implementation and to understand how participation in Health TAPESTRY as a volunteer is related to compassion, self-reported physical activity, quality of life, and attitudes toward older adults.

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Key information

Conditions

Age range

18 year and older

Sex eligibility

All sexes

Study type

Observational

Primary location

David Braley Health Sciences Centre, McMaster University

Hamilton, Ontario, L8S 4K1, Canada

About this study

Health TAPESTRY aims to help people stay healthier for longer in the places where they live. As a person-focused, proactive approach, Health TAPESTRY incorporates trained community volunteers into the primary care team in a way that is seamless and complementary to the essential work that clinicians are undertaking each day. In the program, volunteers conduct home visits with older adult clients, complete questionnaires, and connect their clients to primary care and community resources. This study offers the opportunity to fill a major gap in the literature by investigating the experiences of volunteers within Health TAPESTRY and the effect on them of participation as an intervention in its own right.

Specifically, the study seeks to understand volunteers' experiences in the program and evaluate any effects that volunteering with the program has on the volunteers including with the volunteers health and wellness (specifically physical activity and quality of life), empathy, and attitudes toward older adults. The investigators will also look at how the volunteers patterns of compassion fatigue and compassion satisfaction might change throughout involvement in the program, and how that connects to volunteer demographic characteristics like age and gender, as well as other characteristics like empathy, how many home visits are conducted, and the initial motivation to volunteer with the program.

This program evaluation study will employ qualitative and quantitative data collection strategies including surveys, narratives written by volunteers, and volunteer focus groups.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Must be a Health TAPESTRY Volunteer or Volunteer Coordinator. There are no further inclusion or exclusion criteria.

Treatment and study plan

Primary outcomes

  1. Volunteers' Experiences

    Time frame: 12 months

    Volunteers' and volunteer coordinators' perceptions about their experiences in Health TAPESTRY overall, and specifically in regards to their understanding of their role; the training that was offered and how it did or did not support them in carrying out their role effectively; the process of engagement in the program from onboarding through the volunteer coordination to conducting home visits with clients; and the perceived outcomes of volunteering, including the impact of volunteering on their own health and wellness. This will be collected through qualitative data: focus groups for volunteers and interviews for volunteer coordinators at the 12-month mark, and volunteer narratives which are written post-client-visits.

Secondary outcomes

  1. Compassion satisfaction and compassion fatigue

    Time frame: Baseline, 3 month, 6 month, 9 month, 12 months

    The change in compassion over time during participation as a Health TAPESTRY volunteer will be measured via the Professional Quality of Life survey (ProQOL), which measures both compassion fatigue and compassion satisfaction through 30-items on 5-point scales ranging from "never" to "very often". Collected every 3 months for a 12 month period.

  2. Physical Activity

    Time frame: Baseline, 12 months

    Volunteers' physical activity will be measured via the International Physical Activity Survey (IPAQ). Respondents indicate how many days in the past seven days, and for how many minutes, they have engaged in vigorous and moderate intensity activity and walking activity. Scores for vigorous and moderate intensity activity, and walking activity are calculated by multiplying the days by the number of minutes on one day by the metabolic equivalent of task (MET) value for the activity. The MET values used for vigorous and moderate intensity activity and walking are 8.0, 4.0, and 3.3 respectively. Collected at baseline and 12 months.

  3. Quality of Life

    Time frame: Baseline, 12 months

    Volunteers' quality of life will be measured via the five-level EuroQol five-dimension (EQ-5D-5L). The EQ-5D-5L asks respondents to rate their current ability in five domains: mobility, self-care, usual activities, pain, and anxiety/depression, on a five-level scale. In addition, respondents are asked to rate their current health state on a scale from 0 ('worst health you can imagine') to 100 ('best health you can imagine'). A score from the five domains is calculated using a macro program and ranges from 0 to 1. Collected at baseline and 12 months.

  4. Attitudes Toward Older Adults

    Time frame: Baseline, 12 months

    Volunteers' attitudes toward older adults will be measured via the UCLA Geriatric Attitudes Scale.This 14-item survey measures volunteers' attitudes of older adults on a 5-point scale ranging from "strongly disagree" to "strongly agree". Collected at baseline and 12 months.

  5. Empathy

    Time frame: Baseline, 12 months

    Volunteer empathy will be measured via the Basic Empathy Scale (BES), a 20-item scale based on a two-factor model of empathy. It includes 9 items evaluating cognitive empathy and 11 items evaluating affective empathy. Participants are asked to respond to each item on a five-point scale ranging from "strongly disagree" to "strongly agree". With permission from the author, language on the BES was slightly altered to fit a North American audience. Collected at baseline and 12 months.

  6. Reasons for Volunteering

    Time frame: Baseline

    A subscale of Clary & Snyder's Volunteerism Questionnaire, the Reasons for Volunteering sub-scale has 20-items and asks participants to respond to each item on a 7-point scale ranging from "not at all important/accurate for you" to "extremely important/accurate for you". Collected at baseline.

  7. Outcomes of Volunteering

    Time frame: 12 Months

    A subscale of Clary & Snyder's Volunteerism Questionnaire, the Volunteering Outcomes sub-scale has 18 items, and primarily asks participants to respond to each item on a 7-point scale ranging from "strongly disagree" to "strongly agree". Collected at 12 months.

Sponsors and collaborators

Lead sponsor

McMaster University

Other

Collaborators

  • Canadian Red Cross
  • David Braley
  • Ontario Ministry of Health and Long Term Care

Registry information

Official study title

Exploring Volunteers' Experiences in Health TAPESTRY, a Primary Care-Based Program

Important dates

Study start
2018
Primary completion
2020
Study completion
2020
First posted
Mar 5, 2018
Registry last updated
Dec 21, 2020

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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