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OpenTrials
Completed

NCT Number: NCT01391585

Expanding Comparative Effectiveness Research (CER) Capability Through Complex Patient Relationship Management

The investigators are testing whether patients with diabetes can communicate with our health care system through text messaging. The investigators will look at how often they respond to prompts for blood pressures, blood sugars, and step counts. The investigators will also see if they come in for lab tests when prompted by text message. Also, for patients overdue for medication refills, the investigators will ask them why they have not yet called for the refill.

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Key information

Conditions

Diabetes Diabetes Mellitus Dyslipidemias Endocrine System Diseases Glucose Metabolism Disorders Hyperlipidemia Hyperlipidemias Lipid Metabolism Disorders Metabolic Diseases Nutritional and Metabolic Diseases

Age range

18 year–75 year

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Denver Health

Denver, Colorado, 80204, United States

About this study

Patients will be sent text messages through a software interface, the Patient Relationship Manager (PRM). A registered nurse will also use PRM to receive incoming responses. Tasks will be created for her to outreach to patients who have out of range text responses or poor response rates. This intervention if a feasibility study to see if patients can communicate with the investigator's health care system and potentially utilize PRM to better manage their diabetes.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • age 18-75 years
  • diabetes
  • own a cell phone
  • 2 primary care visits in last year
  • English or Spanish speaking

Exclusion criteria

  • End-stage disease with estimate of less than 6 months to live

Treatment and study plan

Text Message prompts

Other

In this single armed intervention, patients will receive text message prompts

Primary outcomes

  1. response rate to home monitoring prompts

    Time frame: 4 months

    resonse rate to blood pressure, blood sugar, and step count prompts

Secondary outcomes

  1. response rate to prompt for lab text by text message

    Time frame: 4 months

    response rate to prompt for lab text by text message

  2. response to barrier questions for non-adherence

    Time frame: 4 months

    We will analyze the responses to text message prompts in patients late for picking up medications.

Sponsors and collaborators

Lead sponsor

Denver Health and Hospital Authority

Other

Collaborators

  • Agency for Healthcare Research and Quality (AHRQ)

Registry information

Important dates

Study start
2011
Primary completion
2012
Study completion
2012
First posted
Jul 12, 2011
Registry last updated
Feb 11, 2014

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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