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NCT Number: NCT07556705

Effects of Tele-rehabilitation Versus Supervised Rehabilitation Among Computer Users With Non-specific Neck Pain

The current study is a single-blinded, two-arm parallel-group randomized controlled trial involving 62 participants with non-specific neck pain among computer users. The trial aims to compare the effects of tele-rehabilitation and supervised rehabilitation on neck pain, disability, and exercise adherence. Both groups will receive the same structured exercise program along with postural correction instructions. The tele-rehabilitation group will perform exercises remotely with digital guidance, reminders, and follow-ups, while the supervised group will receive in-clinic physiotherapy sessions under professional supervision. Interventions will be carried out three times per week for a duration of six weeks, with each session lasting approximately 40 minutes. Outcome measures will include neck pain (VAS), neck disability (NDI), and exercise adherence (ATEMPT tool).Assessments will be conducted at baseline and at the end of treatment at 8th week.The study will be conducted at the Physical Therapy Department of Sehat Medical Complex Lake City, and the University of Lahore Teaching Hospital. The hypothesis is that tele-rehabilitation will be more effective than supervised rehabilitation in reducing neck pain and disability, and may result in better exercise adherence due to its convenience and accessibility.

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Key information

Age range

18 year–35 year

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

About this study

Non-specific neck pain (NSNP) is a significant medical and socioeconomic issue, particularly among computer users who maintain prolonged static postures. For these professionals, time poverty due to hectic schedules serves as a primary barrier to recovery and exercise adherence. While conventional supervised rehabilitation is effective, it often requires frequent in-person visits that can limit accessibility. This study will evaluate the effectiveness of a tele-rehabilitation delivery model compared to traditional supervised care in improving neck pain, disability, and exercise adherence. The research uses a single-blinded, two-arm, parallel-group randomized clinical trial design.

Tele-rehabilitation Group (TG): Participants receive a digital postural instruction chart and a structured exercise program. Adherence is reinforced through daily WhatsApp notifications and monitored via digital confirmations.

Supervised Rehabilitation Group (SG): Participants receive the same exercise protocol and postural instructions but under the direct supervision of a qualified physiotherapist at a clinic. Both interventions are conducted three times a week for 6 weeks, with each session lasting approximately 30 minutes. The study will target 62 computer users aged 18-35 who work more than 35 hours per week and have experienced neck pain for at least 12 weeks.

Assessments will be conducted at baseline and every two weeks using the Visual Analogue Scale (VAS) for pain, the Neck Disability Index (NDI), and the Adherence To Exercise for Musculoskeletal Pain Tool (ATEMPT). The study aims to validate a clinic-to-desk model that eliminates geographical and time constraints, potentially reducing work absenteeism and improving the long-term health of the workforce.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Age 18-35 years.
  • Neck pain that worsens with movement in at-least one direction
  • Computer users with neck pain for at-least 12 weeks
  • Neck pain with Visual Analog score of 3 to 8 out of 10
  • Participants with forward head posture (FHP)
  • Working >35h per week at a desk or computer in a sedentary manner

Exclusion criteria

  • Individuals with any neurological or vascular disease
  • A history of shoulder or spine injuries or surgeries
  • Participants with history of regular participation or training programs
  • Participants with body mass index over 30
  • Participants having undergone physical therapy or other medical treatments for neck pain in the previous 6 months

Treatment and study plan

Neck and upper back strengthening exercises by Tele-rehabilitation Intervention

Other

Interventions (Postural Awareness, Neck and Upper Back strengthening exercises via Whatsapp reminders).Although both neck and upper back strengthening exercises have demonstrated potential effects individually, there is a paucity of research evaluating their combined effects. A structured program combining both exercises may produce improvements in pain, disability and greater exercise adherence rates when delivered digitally.

Neck and upper back strengthening by Supervised Rehabilitation Intervention

Other

Interventions ((Postural Awareness, Neck and Upper Back strengthening exercises under supervision) Participants in this group will receive the same 40 -minute session consisting of same exercises as the tele-rehabilitation group in the clinic under the supervision of a physiotherapist.

Primary outcomes

  1. Neck Pain

    Time frame: From enrollment to the end of treatment at 8 weeks

    Neck pain will be assessed using the visual analog scale (VAS). The VAS, widely regarded as one of the most reliable and validated methods for self-reporting pain intensity, uses a 10 cm horizontal line. On this scale, 0 cm indicates "no pain," while 10 cm represents "worst pain".

Secondary outcomes

  1. Disability

    Time frame: From enrollment to the end of treatment at 8 weeks

    The neck disability level will be determined using the Neck Disability Index (NDI), English version. This self-reporting questionnaire determines the disability index of the cervical spine and its impact on daily activities. The NDI has been validated as an effective evaluative tool for patients with neck pain. Each item is scored out of five (with the 'no disability' response given a score of 0), giving a total score for the questionnaire out of 50. Higher scores represent greater disability.

  2. Exercise Adherence

    Time frame: From enrollment to the end of treatment at 8 weeks

    Exercise adherence will be measured by using tool "Adherence To Exercise for Musculoskeletal Pain Tool (ATEMPT)". It is the first measure of adherence to exercise for MSK pain. ATEMPT is a uni-dimensional measure that contains six items from the six domains of exercise adherence. The 6-item version of the measure (scored 6-30). Each of the 6 items is scored on a 5-point Likert scale: Strongly Disagree = 1, Disagree = 2, Neither Agree nor Disagree = 3, Agree = 4, Strongly Agree = 5. Sum the scores from all 6 items to get a total between 6 (lowest adherence) and 30 (highest adherence). Higher scores (closer to 30) suggest better adherence to exercise, while lower scores (closer to 6) suggest poorer adherence.

Study contacts

Contact information is provided by the study sponsor or research team.

Ammara Shamoon, MSPT

CONTACT

[email protected]

03000089740

Sponsors and collaborators

Lead sponsor

Lahore University of Biological and Applied Sciences

Other

Registry information

Official study title

Effects of Tele-rehabilitation Versus Supervised Rehabilitation on Neck Pain, Disability and Exercise Adherence Among Computer Users With Non-specific Neck Pain: A Randomized Controlled Trial

Important dates

Study start
2026
Primary completion
2026
Study completion
2026
First posted
Apr 29, 2026
Registry last updated
Apr 29, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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