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NCT Number: NCT06794983

Calls and Coordination for Transitions of Care at Re-entry

The goal of this clinical trial is to learn if a short program for people being released from prison can help connect them to medical care. The main question it aims to answer is:

* Will there be more non-emergency, outpatient clinic visits?

Researchers will compare the number of clinic visits between people who use a Nurse Case Manager (NCM) to people in enhanced usual care.

Participants will:

* Complete surveys * Talk to a study team member 2-3 times, or talk to a study team member 2-3 times and talk to an NCM 6-11 times

Recruiting

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Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

University of Wisconsin

Madison, Wisconsin, 53705, United States

Location status: Recruiting

Location contact

Maggie Chilsen

CONTACT

[email protected]

608-263-2704

About this study

The objective of this clinical trial is to test the effectiveness of a transitional care program adapted to meet the healthcare needs of adults after release from prison. The goal of the transitional care intervention being tested is to help the study participants connect to primary care within 60 days of release through weekly check-in calls. Participants in this study are enrolled approximately 6 months before their anticipated release. One group will receive weekly phone calls for up to 60 days post-release. Additionally, novel, linked administrative datasets will be leveraged to enhance, contextualize, and clarify policy implications of the clinical trial results.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • age 18 or older
  • eligibility for WI Medicaid and intention to enroll before release
  • substance use history (i.e., "have you ever considered your alcohol or drug use to be a problem?"), and
  • living with, or history of, a chronic medical or psychiatric condition other than substance use disorder. This is defined as ever having been diagnosed with a medical or psychiatric chronic condition, or currently taking prescription medications for a chronic condition.
  • able to read, understand, and speak English.

Exclusion criteria

  • ineligible for WI Medicaid
  • no substance use history
  • not living with, or no history of, chronic medical or psychiatric condition

Treatment and study plan

In-person visit with study team member

Other

Participants meet with a study team member before they are released from prison.

In-person visit with NCM

Other

Participants meet with a NCM before they are released from prison.

Phone calls and texts

Other

Study team member calls and texts participants after they are released from prison.

Phone calls and texts - NCM

Other

Nurse case manager calls and texts participants after they are released from prison.

Primary outcomes

  1. Number of participants who attend a Non-Emergency Outpatient Visit within 60 Days of Release From Prison

    Time frame: 2 months post-release, approximately 5 months on study

Secondary outcomes

  1. Number of participants who attend a Non-Emergency Outpatient Visit for Substance Use Disorder within 60 Days of Release From Prison

    Time frame: 2 months post-release, approximately 5 months on study

Study contacts

Contact information is provided by the study sponsor or research team.

Maggie Chilsen

CONTACT

[email protected]

608-263-2704

Sponsors and collaborators

Lead sponsor

University of Wisconsin, Madison

Other

Collaborators

  • National Institute on Drug Abuse (NIDA)

Registry information

Official study title

Health Systems Innovations for Supporting Transitions of Care for Incarcerated People Living With Substance Use Disorders

Acronym: Call2Care

Important dates

Study start
2025
Primary completion
2029
Study completion
2029
First posted
Jan 27, 2025
Registry last updated
Mar 13, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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