Skip to main content
OpenTrials
Not Yet Recruiting

NCT Number: NCT04017351

Virtual Assistant for Plastic Surgery Patients

Researchers are trying determine the long term impact when patients have access to the artificial intelligence virtual assistant (AIVA) as a complimentary resource.

Not Yet Recruiting

Trial opening soon.

Get Notified

Key information

Conditions

Surgery

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Mayo Clinic in Florida

Jacksonville, Florida, 32224, United States

Location contact

Antonio Forte, MD, PhD

CONTACT

About this study

Eligible subjects will be randomized into to two groups. One group of subjects will be given access to the AIVA will be instructed to ask, at home, questions regarding the planned surgery to the AIVA application on their mobile phone. The other group will be instructed to call to the Standard of Care call center with questions related to their treatments. Researchers will follow up with all subjects from both groups for a 1 year amount of time.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Subjects above 18 years old
  • Able to use applications on mobile phones and consent to participate
  • Adult subjects in the Plastic Surgery outpatient clinic of Mayo Clinic Florida

Exclusion criteria

-

Treatment and study plan

Artificial Intelligence Virtual Assistant

Other

Virtual assistance application for subjects to ask questions and get information regarding planned surgery

Other names: AIVA

Primary outcomes

  1. Number of phone calls

    Time frame: 12 months

    The total number of phone calls from subjects

  2. Duration of phone call

    Time frame: 12 months

    Length of phone calls from subjects. Measured in minutes

  3. Nature of phone call

    Time frame: 12 months

    The total number of phone calls related to the intervention

Study contacts

Contact information is provided by the study sponsor or research team.

Antonio Forte, MD, PhD

CONTACT

[email protected]

904-953-2073

Mauricia Buchanan, RN

CONTACT

[email protected]

904-953-2073

Sponsors and collaborators

Lead sponsor

Mayo Clinic

Other

Registry information

Official study title

Virtual Assistant for Plastic Surgery Patients - Impact on the Clerical Burden, Resource Utilization, Patient and Provider Satisfaction, and Patient Surgical Outcomes.

Important dates

Study start
2028
Primary completion
2029
Study completion
2030
First posted
Jul 12, 2019
Registry last updated
Feb 23, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

Related clinical trials

Published trials that share one or more normalized conditions with this study.