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OpenTrials
Completed

NCT Number: NCT01361932

Using Online Videos to Supplement Emergency Department Discharge Instructions

This project will evaluate the effectiveness of 38 videos of discharge instructions for patients seen in, and discharged from, the emergency department (ED). The investigators will (1) assess how many ED patients chose view the website, and (2) interview patients who viewed a video, as well as those who didn't view a video (and therefore received standard care), to determine whether patients who viewed a video understood their diagnoses and discharge instructions better.

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Key information

Conditions

Emergency Department Discharge Instructions Instruction Videos

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Age > 16, or < 16 and accompanied by a legal guardian
  • Has one of 38 ED discharge diagnoses
  • Fluent in English, or caregiver fluent
  • Has access to a computer, with internet access, in the next 4 days
  • Has access to a telephone

Exclusion criteria

  • Age < 16 when unaccompanied by a legal guardian
  • Decreased level of consciousness at ED discharge (eg palliative patient)

Treatment and study plan

Video of ED discharge instructions for patient's ED discharge diagnosis

Other

Link provided for a website of 38 ED discharge instruction videos, based on ED discharge diagnosis; patients in study group encouraged to view it upon returning home. Three key questions asked by RA 1 to 5 days later, via phone call, and answers scored.

Primary outcomes

  1. Score out of 3 points on 3 key questions

    Time frame: 1 to 5 days after ED visit

    3 key questions have been created for each of 38 ED discharge diagnosis. Scores will be compared between intervention group and control group.

Secondary outcomes

  1. Quality rating of video of discharge instructions, Likert scale 1 to 5

    Time frame: 1 to 5 days after ED discharge

    Rating by study arm (who viewed a video) as to how helpful the video was in helping them (1) understand their discharge instructions, and (2) overall usefulness of the video.

Sponsors and collaborators

Lead sponsor

Sunnybrook Health Sciences Centre

Other

Registry information

Official study title

Speak Fast, Use Jargon, and Don't Repeat Yourself: Using Online Videos to Supplement Emergency Department Discharge Instructions

Important dates

Study start
2011
Primary completion
2012
Study completion
2013
First posted
May 27, 2011
Registry last updated
Mar 27, 2013

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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