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OpenTrials
Completed

NCT Number: NCT00435890

Triage Liaison Physician - Evaluation of a Novel Approach to Address Emergency Department Overcrowding

This randomized controlled trial will introduce a triage liaison physician (TLP) into the University of Alberta Hospital Emergency Department (ED) and assess the influence on patients who leave without being seen, ED length of stay, and other ED Overcrowding outcomes.

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Key information

Conditions

Acute Illness

Age range

17 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Phase 4

Primary location

University of Alberta Hospital

Edmonton, Alberta, T6G 2B7, Canada

About this study

ED Overcrowding is a significant cause of delayed care, patient dissatisfaction, and poor outcomes in North American EDs. This intervention has not been widely studied; however, it represents an opportunity for improving patient flows in EDs.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Only adult patients (> 17 years of age) presenting to the University of Alberta Hospital Emergency Department (UAH ED), during the study interval will be included in the evaluation.

Exclusion criteria

  • Direct admits/Pediatric patients.

Treatment and study plan

Triage Liaison Physician

Behavioral

triage liaison physician stationed with nurses at the triage desk of the Emergency Department.

Primary outcomes

  1. Median patient length of stay

    Time frame: while in the Emergency Department

Secondary outcomes

  1. Left without being seen

    Time frame: while in the Emergency Department

  2. ambulance turnaround times

    Time frame: while in the Emergency Department

  3. satisfaction (physicians and nurses)

    Time frame: following their Emergency Department shift

  4. TLP activity

    Time frame: while in the Emergency Department

Sponsors and collaborators

Lead sponsor

University of Alberta

Other

Registry information

Official study title

Randomized Controlled Trial of a Liaison Physician at the Triage Desk to Reduce Emergency Department Overcrowding and Improve Patient Flow.

Important dates

Study start
2005
Primary completion
2006
Study completion
2006
First posted
Feb 16, 2007
Registry last updated
Sep 12, 2008

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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