The Effect of Web-Based Conflict Resolution Training Applied to Intensive Care Nurses

This study will be conducted in a randomized parallel controlled experimental study design to determine the effect of web-based conflict resolution training to be applied to intensive care nurses on the conflict resolution skills of nurses.

The study will be conducted with 46 nurse (23 intervention, 23 control groups) working in the Intensive Care Units of an University Hospital between May 2025 and September 2026.

Web-based conflict resolution training program will be applied to the intervention group for 2 week.No application will be made to the control group. The data collection tools in the study are the Identifier Information Form, Conflict Resolution Scale, and Satisfaction Survey for Web-Based Conflict Resolution Training.

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Key information

Conditions

Conflict Resolution Behavior Communication Intensive Care Nurses Negotiating Web-based Training

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Gazi University

Ankara, Çankaya, 06560, Turkey (Türkiye)

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

Being 18 years of age or older
Having worked in intensive care for at least six months
Having access to the internet
Able to use the internet
Agree to participate in the study

Exclusion criteria

Having a high school or associate degree,
Having been temporarily assigned to an intensive care unit.
Leaving the research voluntarily,
Not completing the training sessions,
Not participating in the activities in the Training Modules.

Treatment and study plan

Web-based conflict resolution training program

Other

Researchers developed the content of the web-based conflict resolution training program. First, ten experts were consulted to check the program's clarity and suitability. Second, the program was revised and finalized according to the experts' feedback.

A web page was obtained from the World Wide Web (www) by using hosting and domain services. Technical support and consultancy were received from a professional web design company during the implementation of the website. The content of the training program, for which expert opinions were obtained, was transferred to the web page. Web-based conflict resolution training program will be applied to the intervention group for 2 week.

Primary outcomes

Conflict Resolution Scale

Time frame: The Conflict Resolution Scale will be applied for pretest. The Conflict Resolution Scale will be reapplied after two week the pretest.

Scores from the scale range from 55 to 220, and the higher the score, the higher conflict resolution skill level.

Sponsors and collaborators

Lead sponsor

Gazi University

Other

Registry information

Official study title

The Effect of Web-Based Conflict Resolution Training Applied to Intensive Care Nurses on the Conflict Resolution Skills of Nurses

Important dates

Study start: 2025
Primary completion: 2025
Study completion: 2025
First posted: Jun 3, 2025
Registry last updated: Mar 19, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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Completed