Telepharmacy on Patients With Arterial Hypertension

Specific objectives

• Characterize the clinical and socio-demographic profile of the studied population.
• Compare the acceptance and clinical importance of interventions carried out by the pharmacist between the telepharmacy and in-person (control) groups.
• Evaluate patient adherence to medication treatment in the teleconsultation group and in person
• Evaluate patient satisfaction in the teleconsultation group and in-person consultation.
• Compare satisfaction between the telepharmacy and in-person (control) groups.

Inclusion criteria

• Elderly patients admitted to the service with a diagnosis of systemic arterial hypertension made by a physician based on a patient report, report or medical prescription.
• Patients who present uncontrolled blood pressure at the time of assessment based on the average of three measurements using a standardized protocol at the pharmacy will be included;
• Patients must have a cell phone and know how to use it;
• Patient not have previously received pharmaceutical care.

Exclusion criteria

• Elderly people who are unable to use their cell phones due to cognitive impairments (Mini Mental State Examination (MMSE).
• Elderly person considered unable of using a telephone (Instrumental Activities of Daily Living)
• Elderly with controlled blood pressure according to home monitoring.