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OpenTrials
Completed

NCT Number: NCT04290585

Technology and Health Communication in Improving Health Outcomes in Patients Scheduled for Mammography

This pilot clinical trial studies how well technology and health communication works in improving health outcomes in patients scheduled for mammography screening. The Mobile Mammography Screening Program provides a vital health service and it is important that all women scheduled for an appointment show-up to be screened. Technology and health communication may help decrease no-show rates among patients scheduled for mammography screening.

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Key information

Sex eligibility

Female

Study type

Interventional

Phase

Not applicable

Primary location

Fox Chase Cancer Center

Philadelphia, Pennsylvania, 19111, United States

About this study

PRIMARY OBJECTIVES:

I. To decrease the mobile mammography unit no-show rate by sending text message appointment reminders to patients.

II. To assess the efficacy of the text message reminders at addressing the no-show rate by collecting satisfaction survey data from patients that received the texts and that came to their scheduled appointment.

OUTLINE:

Patients receive 1-2 text messages a few weeks before and 1 text message 24 hours before their mammography screening appointment. Patients also receive a phone call reminder as per standard practice.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Appointment is at a participating location
  • Has a cell phone that can send and receive text messages
  • Agrees to receive the text messages
  • Can read either English or Spanish
  • Not yet sent text messages to 100 patients in community or corporate sites
  • Scheduled at least 1 week prior to the appointment date
  • PATIENTS FOR FOLLOW UP: come to their scheduled appointment
  • PATIENTS FOR FOLLOW UP: received the text message reminders
  • PATIENTS FOR FOLLOW UP: can read either English or Spanish

Treatment and study plan

Questionnaire Administration

Other

Ancillary studies

Telephone-Based Intervention

Behavioral

Receive text message reminders

Primary outcomes

  1. Change in no-show rate pre- and post-intervention

    Time frame: Baseline to up to 1 year

    The change (or lack of change) in the corporate sites? no-show rate will be compared to the change (or lack of change) in the community sites? no-show rate. Descriptive statistics will be used to describe the results.

Secondary outcomes

  1. Acceptability of using text messaging as a reminder: survey

    Time frame: Up to 1 year

    Descriptive statistics will be used to report the results of the satisfaction survey.

Sponsors and collaborators

Lead sponsor

Fox Chase Cancer Center

Other

Collaborators

  • National Cancer Institute (NCI)

Registry information

Official study title

Text for Health: Integrating Technology and Health Communication to Improve Health Outcomes (Part 2 of 2)

Important dates

Study start
2014
Primary completion
2014
Study completion
2017
First posted
Mar 2, 2020
Registry last updated
Mar 2, 2020

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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