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Completed

NCT Number: NCT03085953

Study for the Employment Retention of Veterans

The Study for Employment Retention of Veterans (SERVe) is a randomized controlled trial, available exclusively to Oregon employers of veterans. It is designed to develop and scientifically evaluate Veteran-supportive supervisor training (VSST) that may enhance retention of veterans, with the goal of improving workplace culture and general well-being to our service members. The intervention, applied to workplace supervisors, will be measured by experience of veterans, assessing workplace experiences, health, well-being, as well as employees' spouse/partners' family experiences, health and well-being, and workplace outcomes.

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Key information

Conditions

Well-Being Behavior Health Behavior Personal Satisfaction Psychological Well-Being Workplace Outcomes

Age range

18 year–65 year

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Oregon Health & Science University

Portland, Oregon, 97239, United States

About this study

The overall goal of the Study for Employment Retention of Veterans (SERVe) study is to improve health and well-being of current and former service members employed in participating Oregon organizations. The SERVe Study seeks to do this by training supervisors to support veteran employees by focusing on a reduction in work-life stress while increasing supportive supervisor behavior.

The SERVe Study proposes that supervisor supportiveness can influence workplace experience, health, and well-being of service members, as well as of their families.

The investigators of the SERVe Study expect positive results for study participants, including reduced stress and increased social support, reduction in negative workplace experiences, and improvement in family well-being outcomes. Longer term, these effects are expected to create a more supportive work environment, which has positive effects on safety, health, well-being, family, and organizational outcomes.

Veteran participants are measured at baseline, three months, and nine months. Veteran spouses are invited to participate as well. Married and cohabitating veterans and their partners are invited to participate in the Daily Family Study (DFS), a 32-day daily diary survey after baseline and at six months.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Must have served in the United States Armed Forces since September, 2001
  • Must work at least 20 hours per week at a participating organization

Exclusion criteria

-

Treatment and study plan

Veteran Supportive Supervisor Training

Behavioral

The family supportive supervisor behavior (FSSB) training intervention developed by Hammer and colleagues (2011) will be used as the basis for the development of the VSST intervention in the present study. In addition, we will draw on critical elements of training provided by the Employer Support of the Guard and Reserve (ESGR), information about potential mental and physical health effects of being in combat, and information to help reduce the stigma associated with returning veterans; in other words, "de-clinicalizing" their symptoms. Furthermore, this intervention study falls under the more general rubric of soldier resilience, but more specifically addresses both veteran and family resilience upon return from combat. The details of the training content will be researched and developed during the funded project period.

Waitlist Control

Other

Control group will receive training following all measurements points to serve as a comparison group

Primary outcomes

  1. Change in Veteran Supportive Supervisor Behavior as measured by Perry et al.'s (2017) scale

    Time frame: 3 month and 9 months after Baseline assessment

    VSSB as measured by Perry et al.'s (2017) scale, as impacted by the Veteran Supportive Supervisor Training

Secondary outcomes

  1. Change in Work-Family Conflict as assessed by Matthews et al.'s (2010) Work-Family Conflict Scale

    Time frame: 3 and 9 months after baseline assessment

    as assessed by Matthews et al.'s (2010) Work-Family Conflict Scale

Sponsors and collaborators

Lead sponsor

Oregon Health and Science University

Other

Collaborators

  • Portland State University
  • United States Department of Defense

Registry information

Acronym: SERVe

Important dates

Study start
2013
Primary completion
2016
Study completion
2019
First posted
Mar 21, 2017
Registry last updated
Jul 23, 2019

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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