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NCT Number: NCT02508363

Randomized Controlled Trial Examining Health Care Access Interventions for Taxi Drivers

The purpose of this study is to compare the effectiveness of providing the usual health fair service and follow-up alone plus additional interventions of Navigation Case Management (NCM) or mobile text messaging (mTECH) and Taxi health Improvement Promoter (TIP). The addition of NCM or mTECH and TIP to the usual follow-up could prove to be more effective in finding the best way to make sure taxi drivers go to important medical appointments and have a regular doctor to help with their health problems. This study will help researchers find out whether the different approaches are better, the same as, or worse than the usual approach.

In the event that participants are unable to meet in person for biometric measurements, staff will accept their self-reported weight, blood pressure, and waist circumference over the phone. Staff may mail blood pressure machines (to participants who did not receive them at baseline), scales, and measuring tapes to participants to assist in the completion of self-reported biometric measures. Along with supplies, participants may also receive a letter asking for the confirmation of supply receipt.

Active, Not Recruiting

This study is active but is not currently recruiting participants.

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Key information

Age range

21 year–85 year

Sex eligibility

Male

Study type

Interventional

Phase

Not applicable

Primary location

Memorial Sloan Kettering Cancer Center

New York, 10021, United States

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

Garage/Enrollment Site Inclusion:

  • Located in the NYC Borough of Manhattan, Queens, Brooklyn, or the Bronx
  • Has a roster of at least 100 drivers or is a site frequented by drivers

Driver Inclusion:

  • Male
  • Between 21 to 85 years of age (We are selecting participants older than three years past the legal driving age of 18, as younger drivers tend to change jobs more often)
  • Planning on remaining in NYC for at least 1 year, (with no vacations or trips to exceed two months)
  • Licensed taxi driver for at least three months
  • Affillated with a NYC garage or frequents at a study enrollment site
  • Speaks English, Bengali, Urdu, Spanish, or French
  • Owns a cell phone that can receive text messages and is willing to receive text messages for this study.
  • Does not have a usual primary care provider(PCP) at baseline
  • Has not seen a doctor for an annual physical within the last year not including annual required physical for work at baseline

TIPs Inclusion:

  • Between 21 to 85 years of age
  • Male
  • Planning on remaining in NYC for at least 1 year, (with no vacations or trips to exceed one month)
  • Licensed taxi driver for at least two years
  • Affilliated with a NYC garage or frequents at a study enrollment site
  • Speaks English, (English proficiency required for TIPs training)
  • Willing and able to attend in person TIPs training sessions
  • As per study team judgment, based upon the TIPs screening tool, is socially active among fellow taxi drivers, cares about health issues, and wants to help others improve their health

Exclusion criteria

Garage/Site Exclusion:

  • Does not agree to holding screening health fairs on location (e.g. does not sign enrollment form, or send email confirming agreement, or verbally agree to study team management)

Driver Exclusion:

  • Part-time driver (drives fewer than 30 hours per week) Although it is highly unlikely for NYC taxi drivers to work for multiple garages at study baseline, drivers may switch jobs and/or their garage base affiliation while participating in this study. New jobs and/or garage base affiliations will be tracked during follow-up assessments and noted for potential limitations with study retention and intervention contamination. Drivers will be allowed to continue the study even if they are no longer working with the initial garage base.

Treatment and study plan

Questionnaires

Behavioral

Primary outcomes

  1. Number of drivers that have a primary care provider (pcp)

    Time frame: 12 months

    This primary outcome will be determined through the use of three Medical Expenditure Panel Survey questions (AC05, AC11 and AC22), considered the standard in determining existence of a usual PCP by the AHRQ (11).

Sponsors and collaborators

Lead sponsor

Memorial Sloan Kettering Cancer Center

Other

Collaborators

  • SOUTH ASIAN COUNCIL FOR SOCIAL SERVICES

Registry information

Official study title

Taxi HAILL: A Three-Arm Cluster Randomized Controlled Trial Examining Health Care Access Interventions for Taxi Drivers

Important dates

Study start
2015
Primary completion
2026
Study completion
2026
First posted
Jul 24, 2015
Registry last updated
Aug 3, 2025

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.