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Completed

NCT Number: NCT04558060

Randomized, Controlled Evaluation of a Virtual Human Patient for Provider Training in Motivational Interviewing

The purpose of this study is to evaluate the efficacy of training with a virtual standardized patient on the acquisition and maintenance of motivational interviewing skills compared with traditional academic study.

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Key information

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

About this study

Motivational interviewing is an evidence-based counseling approach that aims to increase a patient's motivation to make positive health changes in their lives. A common training method for medical professionals is the use of human standardized patients, who are actors who pretend to be patients for educational interviews. Standardized patients are expensive and it is challenging to maintain an adequate pool of patient actors. Accordingly, after licensure or medical boards, health professionals typically adopt new evidence-based practices, like motivational interviewing, without human standardized patient training experiences. Given the established importance of post-training coaching and feedback to the acquisition of motivational interviewing, innovative training methods are needed. Computer virtual patients may provide a cost-effective alternative that is scalable and supports dissemination of evidence-based practices. This study will evaluate the efficacy of a virtual standardized patient, relative to academic study, for training motivational interviewing among health care professionals from the Department of Veterans Affairs and Department of Defense.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • All health care staff (e.g., physicians, nurses, social workers, psychologists) from supporting service lines are eligible to participate in the study.

Exclusion criteria

  • 8 hours or more of formal training in MI in the year prior to baseline assessment.
  • Successfully completed participation in the VA Evidence Based Practice roll-out of MI.
  • Served as MI trainers or have conducted research on MI at any time
  • Do not anticipate being available for the full duration of the training study (according to their verbal self-report)

Treatment and study plan

Virtual Standardized Patient

Other

Computer program that presented a virtual human patient

Academic Study

Other

Study of a summary of motivational interviewing concepts and techniques.

Primary outcomes

  1. Difference in Motivational Interviewing Treatment Integrity 4.2.1 between the conditions

    Time frame: Change in Motivational Interviewing Treatment Integrity 4.2.1 from Baseline to post-training [approximately 2-weeks after baseline]

    The Motivational Interviewing Treatment Integrity 4.2.1 is a behavioral coding system for motivational interviewing (MI) skill that involves observer ratings of 4 items on a 5-point Likert-type scale and behavior counts. The 5-point scores for Cultivating Change Talk and Softening Sustain Talk are averaged for a Technical Global summary score, and 5-point scores for Partnership and Empathy are averaged for a Relational Global summary score. Behavior counts include simple reflections, complex reflections and questions posed to patients. These behavior counts generate 2 summary scores; the percentage of reflections that are complex reflections and the ratio of reflections to questions. Participants are also categorized as meeting 'fair' and 'good' MI skill proficiency cut points for each of the 4 summary scores.

  2. Difference in Motivational Interviewing Treatment Integrity 4.2.1 between the conditions

    Time frame: Change in Motivational Interviewing Treatment Integrity 4.2.1 from Baseline to 3-month follow-up training [approximately 3.5-months after baseline]

    The Motivational Interviewing Treatment Integrity 4.2.1 is a behavioral coding system for motivational interviewing (MI) skill that involves observer ratings of 4 items on a 5-point Likert-type scale and behavior counts. The 5-point scores for Cultivating Change Talk and Softening Sustain Talk are averaged for a Technical Global summary score, and 5-point scores for Partnership and Empathy are averaged for a Relational Global summary score. Behavior counts include simple reflections, complex reflections and questions posed to patients. These behavior counts generate 2 summary scores; the percentage of reflections that are complex reflections and the ratio of reflections to questions. Participants are also categorized as meeting 'fair' and 'good' MI skill proficiency cut points for each of the 4 summary scores.

  3. Difference in Motivational Interviewing Treatment Integrity 4.2.1 between the conditions

    Time frame: Change in Motivational Interviewing Treatment Integrity 4.2.1 from post-training [approximately 2-weeks after baseline] to 3-month follow-up training [approximately 3.5-months after baseline]

    The Motivational Interviewing Treatment Integrity 4.2.1 is a behavioral coding system for motivational interviewing (MI) skill that involves observer ratings of 4 items on a 5-point Likert-type scale and behavior counts. The 5-point scores for Cultivating Change Talk and Softening Sustain Talk are averaged for a Technical Global summary score, and 5-point scores for Partnership and Empathy are averaged for a Relational Global summary score. Behavior counts include simple reflections, complex reflections and questions posed to patients. These behavior counts generate 2 summary scores; the percentage of reflections that are complex reflections and the ratio of reflections to questions. Participants are also categorized as meeting 'fair' and 'good' MI skill proficiency cut points for each of the 4 summary scores.

Secondary outcomes

  1. Difference in Helpful Responses Questionnaire between the conditions

    Time frame: Change in Helpful Responses Questionnaire from Baseline to post-training [approximately 2-weeks after baseline]

    Open-response questionnaire measuring reflective listening skills. Six paragraphs representing discrete things people with a problem might say are presented and participants are asked to write the next thing they would say if they wanted to be helpful. Written responses are coded for the complexity of reflective listening.

  2. Difference in Helpful Responses Questionnaire between the conditions

    Time frame: Change in Helpful Responses Questionnaire from Baseline to 3-month follow-up training [approximately 3.5-months after baseline]

    Open-response questionnaire measuring reflective listening skills. Six paragraphs representing discrete things people with a problem might say are presented and participants are asked to write the next thing they would say if they wanted to be helpful. Written responses are coded for the complexity of reflective listening.

  3. Difference in Helpful Responses Questionnaire between the conditions

    Time frame: Change in Helpful Responses Questionnaire from post-training [approximately 2-weeks after baseline] to 3-month follow-up training [approximately 3.5-months after baseline]

    Open-response questionnaire measuring reflective listening skills. Six paragraphs representing discrete things people with a problem might say are presented and participants are asked to write the next thing they would say if they wanted to be helpful. Written responses are coded for the complexity of reflective listening.

  4. Difference in Motivational Interviewing Self-efficacy Scale between the conditions

    Time frame: Change in Motivational Interviewing Self-efficacy Scale from Baseline to post-training [approximately 2-weeks after baseline]

    14-item self-report measure of motivational interviewing self-efficacy

  5. Difference in Motivational Interviewing Self-efficacy Scale between the conditions

    Time frame: Change in Motivational Interviewing Self-efficacy Scale from Baseline to 3-month follow-up training [approximately 3.5-months after baseline]

    14-item self-report measure of motivational interviewing self-efficacy

  6. Difference in Motivational Interviewing Self-efficacy Scale between the conditions

    Time frame: Change in Motivational Interviewing Self-efficacy Scale from post-training [approximately 2-weeks after baseline] to 3-month follow-up training [approximately 3.5-months after baseline]

    14-item self-report measure of motivational interviewing self-efficacy

  7. Difference in Provider Knowledge, Skills, and Confidence Survey between the conditions

    Time frame: Change in Provider Knowledge, Skills, and Confidence Survey from baseline to post-training [approximately 2-weeks after baseline]

    Self-reported 3-item measure of MI working knowledge, skills and confidence

  8. Difference in Provider Knowledge, Skills, and Confidence Survey between the conditions

    Time frame: Change in Provider Knowledge, Skills, and Confidence Survey from baseline to 3-month follow-up training [approximately 3.5-months after baseline]

    Self-reported 3-item measure of MI working knowledge, skills and confidence

  9. Difference in Provider Knowledge, Skills, and Confidence Survey between the conditions

    Time frame: Change in Provider Knowledge, Skills, and Confidence Survey from post-training [approximately 2-weeks after baseline] to 3-month follow-up training [approximately 3.5-months after baseline]

    Self-reported 3-item measure of MI working knowledge, skills and confidence

  10. Difference in Motivational Interviewing Knowledge and Attitudes Test between the conditions

    Time frame: Change in Motivational Interviewing Knowledge and Attitudes Test from baseline to post-training [approximately 2-weeks after baseline]

    Objective, 14-item test of motivational interviewing knowledge. The measure concludes with a list of MI consistent, inconsistent, or neutral statements and the participant is asked to identify the correct MI principles.

  11. Difference in Motivational Interviewing Knowledge and Attitudes Test between the conditions

    Time frame: Change in Motivational Interviewing Knowledge and Attitudes Test from baseline to 3-month follow-up training [approximately 3.5-months after baseline]

    Objective, 14-item test of motivational interviewing knowledge. The measure concludes with a list of MI consistent, inconsistent, or neutral statements and the participant is asked to identify the correct MI principles.

  12. Difference in Motivational Interviewing Knowledge and Attitudes Test between the conditions

    Time frame: Change in Motivational Interviewing Knowledge and Attitudes Test from post-training [approximately 2-weeks after baseline] to 3-month follow-up training [approximately 3.5-months after baseline]

    Objective, 14-item test of motivational interviewing knowledge. The measure concludes with a list of MI consistent, inconsistent, or neutral statements and the participant is asked to identify the correct MI principles.

  13. Difference in Motivational Knowledge Test-Revised between the conditions

    Time frame: Change in Motivational Knowledge Test-Revised from baseline to post-training [approximately 2-weeks after baseline]

    Objective, 18-item multiple choice test of motivational interviewing knowledge

  14. Difference in Motivational Knowledge Test-Revised between the conditions

    Time frame: Change in Motivational Knowledge Test-Revised from baseline to 3-month follow-up training [approximately 3.5-months after baseline]

    Objective, 18-item multiple choice test of motivational interviewing knowledge

  15. Difference in Motivational Knowledge Test-Revised between the conditions

    Time frame: Change in Motivational Knowledge Test-Revised from post-training [approximately 2-weeks after baseline] to 3-month follow-up training [approximately 3.5-months after baseline]

    Objective, 18-item multiple choice test of motivational interviewing knowledge

  16. Difference in Provider Training Satisfaction Survey between the conditions

    Time frame: Post-training [approximately 2-weeks after baseline]

    An 11-item satisfaction survey that assesses participants' satisfaction with the training provided and the degree to which the training enhanced their abilities and preparedness to use MI.

Sponsors and collaborators

Lead sponsor

VA Puget Sound Health Care System

Fed

Registry information

Important dates

Study start
2016
Primary completion
2019
Study completion
2019
First posted
Sep 22, 2020
Registry last updated
Sep 22, 2020

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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