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Completed

NCT Number: NCT02907541

Protocol for Evaluation of eLearning of Quality Improvement Methods

This study evaluates the use of eLearning of quality improvement methods. Participants who use eLearning only, facilitated learning only and a combination of eLearning and facilitated learning will complete questionnaires and be interviewed to establish the effect of eLearning of quality improvement methods to improve knowledge, change in behaviour and impact on healthcare services for better patient care.

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Key information

Conditions

Learning Quality Improvement eLearning

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Nihr Clahrc Nwl

London, SW10 9NH, United Kingdom

About this study

Quality improvement (QI) is an increasingly important element of delivering health care. Learning and feeling confident in using QI methods is an essential part of healthcare practice. eLearning is a cost effective way of capacity building to a large cohort of health care professionals and service users. National Institute of Health Research Collaboration for Leadership in Health Research and Care Northwest London has developed a suite of eLearning modules (QI4U) to support an introductory understanding of technical aspects of QI. This protocol describes a trial to evaluate the experience of learning, knowledge gained, change in behaviour, and impact of eLearning of QI methods.

Participants will belong to one of three Groups of learners over the course of 12 months: learners using only QI4U (group 1); people using only facilitated learning (Group 2); and learners using a combination of QI4U and facilitated learning (Group 3). The Kirkpatrick model will be used to evaluate the learning. The primary outcome of interest will be transfer of knowledge gained from learning into clinical practice for service improvement by individuals (level 3). Secondary outcomes will include reaction or experience of QI4U, knowledge gained, and the results or impact of learning through QI4U on service improvement (levels 1, 2 and 4).

Transfer of knowledge into clinical practice will be assessed by interviews with individual learners. Experience of eLearning and knowledge gained will be assessed using feedback forms, questionnaires, time spent doing QI4U and reflective logs. Impact will be assessed by interviews with organisational leads with a high prevalence of QI4U learners.

This study will provide evidence on the effectiveness of using eLearning as a means for learning QI. It will serve to evaluate learners' experience of using eLearning and the impact of various training methods within the context of learning QI.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • clinicians, managers, commissioners, service users and carers, and researchers who have an interest in learning QI methods.

Exclusion criteria

  • No exclusion criteria

Treatment and study plan

QI4U learning

Other

Learners will have access to 8 QI methods modules on QI4U

Facilitated learning

Other

Learners will have access to quarterly learning events and bespoke training on QI methods through facilitated peer-to-peer learning workshops

QI4U and Facilitated learning

Other

Learners will have access to the 8 QI modules on QI4U and attend quarterly learning events and bespoke training on QI methods through peer-to-peer learning workshops

Primary outcomes

  1. Transfer of knowledge of QI method into clinical practice

    Time frame: 6-8 months

    Change in behaviour that is a result of learning of QI methods into service improvement projects

Secondary outcomes

  1. Experience of learning measured using eLearning systems success construct questionnaire

    Time frame: Immediately after learning.

    The investigators will use the eLearning systems success construct questionnaire. This is a 36 item survey questionnaire that includes system quality, user satisfaction, net benefits and information quality. Survey items will be rated using a seven-point Likert scale indicating the degree to which respondents agree or disagree.

  2. Knowledge gained measured through the knowledge of QI methods questionnaire

    Time frame: pre learning, immediately after learning and 6-8 months after learning.

    Knowledge of QI methods will be assessed through a question bank of multiple choice questions, the order of the questions are presented in random and learners' knowledge is scored as a percentage of correct answers.

  3. Impact of QI4U learning

    Time frame: 6-8 months

    Impact of QI4U on QI through interviews with executives from trusts that have large cohorts of learners using QI4U

Sponsors and collaborators

Lead sponsor

Chelsea and Westminster NHS Foundation Trust

Other

Collaborators

  • National Institute for Health Research, United Kingdom
  • OCB Media

Registry information

Official study title

Evaluation of eLearning of Quality Improvement Methods

Important dates

Study start
2017
Primary completion
2018
Study completion
2018
First posted
Sep 20, 2016
Registry last updated
Feb 4, 2019

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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