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Active, Not Recruiting

NCT Number: NCT04612738

Project Talk Trial: Engaging Underserved Communities in End-of-life Conversations

Compared to the general population, individuals from underserved communities are more likely to receive low quality end-of-life care and unwanted, costly and burdensome treatments due in part to a lack of advance care planning (ACP; the process of discussing wishes for end-of-life care with loved ones/clinicians and documenting them in advance directives).

This study will use existing, trusted, and respected social networks to evaluate two conversation-based tools intended to engage underserved individuals in discussions about end-of-life issue and motivate them to carry out ACP behaviors.

Through this study, investigators will learn how best to engage underserved populations in ACP so as to: 1) increase the likelihood that patients from underserved communities will receive high-quality end-of-life care; 2) address health disparities related to end-of-life treatments; and 3) reduce unnecessary suffering for patients and their families.

Active, Not Recruiting

This study is active but is not currently recruiting participants.

Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Pincham-Lincoln Community Center, Athens, Alabama, United States

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About this study

The overall project goal of this 3-armed cluster, randomized control trial in underserved, diverse communities is to determine whether playing a serious conversation game called Hello is more effective than other advance care planning (ACP) approaches, or usual care (i.e., simply distributing an advance directive [AD]). The investigators will randomize 75 underserved communities across the US. The primary outcome is completion of a visually verified AD; secondary outcomes include performance of other ACP behaviors.

Many Black/African Americans and Latina/Latino patients are more likely to receive low quality end-of- life medical care than White individuals- in fact, they are 3 times more likely than white Americans to die after a lengthy intensive care unit stay. Advance care planning (ACP)- the process of discussing one's wishes with loved ones and clinicians, and then documenting them in an advance directive (AD)- can help reduce these health inequities by preventing costly/burdensome treatments that are unlikely to reduce suffering or improve quality of life. Though ~60% of Americans engage in ACP, <25% of underserved populations have done so- in large part due to distrust of the healthcare system/clinicians, and reluctance to discuss death and dying.

This study leverages underserved communities' existing, trusted social networks to deploy two community-based ACP interventions and study their mechanisms of action. By identifying which interventions increase engagement in ACP in underserved communities (and why), this project will help improve quality of end-of-life care, reduce unnecessary suffering, and end-of-life healthcare costs which conserves public health resources.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

Community Hosts

  • Ability to recruit 20 individuals from underserved populations to attend a community event
  • Experience hosting a community event
  • Experience working with underserved populations
  • Participation in a series of mandatory live study-related web-based trainings
  • Completes a research site agreement

Research Participants

  • Adults over the age of 18 years old in underserved populations
  • Able to speak and read English and/or Spanish
  • Have not completed an AD within the previous 5 years
  • All participants regardless of health status
  • Individuals from the same household can enroll

Exclusion criteria

Community Hosts

  • Inability to recruit 20 individuals from underserved populations
  • Inexperience for hosting a community event
  • Inexperience working with underserved populations
  • Unable to attend a series of mandatory live study-related web-based trainings
  • Do not provide informed consent
  • Do not complete a research site agreement
  • Previously hosted a Hello project event

Research Participants

  • Anyone <18 years of age
  • Anyone not able to speak and read English and/or Spanish
  • Have significant difficulties with hearing or speaking difficulties by self-report
  • Completed an AD in the past 5 years
  • Do not provide informed consent

Treatment and study plan

Hello (serious game)

Behavioral

Commercially available, 'Hello' 32 is a serious game that consists of 32 questions prompting players to share their values, goals, and beliefs about end-of-life issues. The creators developed the questions following interviews with palliative care clinicians, hospice nurses, and funeral directors, and then revised them through a series focus groups with >100 patients/caregivers from diverse backgrounds.

The Conversation Project (CP) Starter Kit

Behavioral

The CP Starter Kit is one of the most widely promoted and disseminated ACP tools nationwide, is available for free online, and does not require a healthcare professional for use. Like 'Hello', it is intended to help individuals have end-of-life conversations with loved ones. The 11-page workbook has open- ended prompts to consider one's values and preferences for end-of-life care, who to talk with about one's wishes, and suggestions on how to do so. It also prompts participants to rank priorities on a 5-point scale (e.g., What are your concerns about treatment? 1= I'm worried I won't get enough care, 5= I'm worried I'll get overly aggressive care). The CP website provides resources for running a community event using the 'CP Starter Kit', including a 23-page manual, "Coaching the Conversation- A Guide to Facilitating Conversation Groups," with details on hosting a community-based program.

Table Topics (general conversation game)

Other

Table topics is a popular, commercially available conversation starter game that consists of question cards to prompt conversations (e.g., 'What do you love about your hometown?').

Primary outcomes

  1. Rates of Completion of a Visually Verified Advance Directive

    Time frame: 6 months post-intervention

    Study team confirms completion of a signed advance directive

Secondary outcomes

  1. Rates of Other Advance Care Planning (ACP) behaviors

    Time frame: 6 months post-intervention

    Performance of other ACP behaviors such as self-reported ACP completion, discussions with loved ones, financial preparations

  2. Advance Care Planning Engagement Survey

    Time frame: Baseline (Day 0); 6 months post-intervention

    This short-version survey measures readiness to perform ACP

Other outcomes

  1. Previous Exposure to ACP Interventions and Advance Directives

    Time frame: Baseline (Day 0)

    This baseline assessment of ACP completion and exposure

  2. Healthcare System Distrust Scale

    Time frame: Baseline (Day 0)

    An assessment of two primary domains of distrust (values and competence) in the healthcare system. This is a 9-item measure, scored 9 - 45 with 9 being the least amount of distrust.

  3. Experience and Comfort with Games Questionnaire

    Time frame: Baseline (Day 0 )

    This is a 4-item questionnaire to control for whether participants with familiarity with games respond differently to the intervention.

  4. Acceptability of Intervention Measure

    Time frame: Immediately post-intervention (Day 0)

    This 3-item measure to access a participants' perceived acceptability of the intervention

  5. Conversation Satisfaction Questionnaire

    Time frame: Immediately post-intervention (Day 0)

    This is a 8-item questionnaire that assesses a participant's satisfaction with conversation, with each item scored on a 1 - 7 scale, with 1 being lowest conversation satisfaction. The items are averaged for the final score ranging 1 - 7 with 7 indicating the highest conversation satisfaction.

  6. Communication Quality Analysis (CQA) Measure

    Time frame: post-intervention

    This is a validated coding method which measures communication quality using outside observer ratings of audio recordings of an intervention.

  7. Qualitative Community Host Interview

    Time frame: 2 weeks post-intervention

    A follow-up qualitative telephone interview will explore implementation and process outcomes.

  8. Participant Follow-up Qualitative Telephone Interview

    Time frame: 2 weeks post-intervention

    A qualitative follow-up interview with a subset of intervention participants to explore experiences and perceptions of the intervention, adverse events and cultural norms related to healthcare and advance care planning.

  9. Six-Month Participant Follow-up Telephone Interview

    Time frame: 6 months post-intervention

    This follow-up phone interview includes questionnaires that access whether participants went on to perform various behaviors related to advance care planning, as well as explore qualitatively how sociocultural environment impacts the advance care planning experience.

Sponsors and collaborators

Lead sponsor

Milton S. Hershey Medical Center

Other

Collaborators

  • Hospice Foundation of America
  • University of Kentucky

Registry information

Official study title

Project Talk Trial: Engaging Underserved Communities in End-of-life Conversations: a Cluster, Randomized Controlled Trial

Important dates

Study start
2022
Primary completion
2026
Study completion
2026
First posted
Nov 3, 2020
Registry last updated
Jun 8, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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