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OpenTrials
Completed

NCT Number: NCT04418947

Project Resurgence Communication Trial

Randomized, double-blind, of standard of care vs additional communication and factorial design of intervention letter vs. control letter and EHR vs mail delivery mechanism in patients who canceled visits and did not reschedule over a 90 day period starting March 9, 2020.

Completed

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Key information

Conditions

Communication Research

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

University of Pennsylvania

Philadelphia, Pennsylvania, 19104, United States

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Patients with a cancellation or failure to show for a procedure or visit from March 9, 2020 through June 7, 2020 (90 days) and who have not rescheduled as of the date of randomization

Exclusion criteria

  • Death

Treatment and study plan

Communication type

Other

Control letter vs. intervention letter

Primary outcomes

  1. Percent of Participants With Visit or Procedure With Provider

    Time frame: 1 month

Secondary outcomes

  1. Percent of Participants With Scheduled Visit or Procedure With Provider

    Time frame: 1 month

  2. Percent of Participants With Completed Telemedicine Visit With Provider

    Time frame: 1 month

Sponsors and collaborators

Lead sponsor

University of Pennsylvania

Other

Registry information

Official study title

Comparison of the Effectiveness of Communication Strategies on the Return to In-Person Visits to a Medical Center After the Emergence of COVID-19: A Randomized Trial

Important dates

Study start
2020
Primary completion
2020
Study completion
2020
First posted
Jun 5, 2020
Registry last updated
Oct 28, 2021

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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