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NCT Number: NCT06224231

Patient Survey as a Tool to Quality Assurance and Quality Improvement 2024

One goal of the investigators of the Department of Anesthesiology and Intensive Care Medicine CCM/CVK, Charité - Universitätsmedizin Berlin is a continuous improvement in the quality of care to the patients. One focus is the freezing preoperatively during surgery, and on the follow-up study to assess the perceived waiting times in the anesthesiology outpatient clinic.

The project aims to quality assurance and quality improvement of the CharitéCentrum for Anesthesiology and Intensive Care Medicine 007, Charité - Universitätsmedizin Berlin .

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Key information

Conditions

Patient Satisfaction Behavior Health Behavior Treatment Adherence and Compliance

Age range

1 year and older

Sex eligibility

All sexes

Study type

Observational

Primary location

Department of Anesthesiology and Intensive Care Medicine Campus Charité Mitte and Campus Virchow-Klinikum, Charité - Universitaetsmedizin Berlin, Berlin, State of Berlin, Germany

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About this study

The primary objective of the survey is to assess the entire perioperative care with particular focus on the development of perceived waiting times in the anesthesiology outpatient clinic, re-evaluation of the preoperative freezing the preoperative thirst, pain, nausea and vomiting after surgery (PONV prophylaxis).

The survey will be repeated in a three-year interval (approximately 1000 - 2000 patients per survey) to monitor and improve the quality of the CharitéCentrum for Anesthesiology and Intensive Care Medicine 007, Charité - Universitätsmedizin Berlin from the patient point of view.

In order to achieve a meaningful data collection, a response rate of 50 percent should be achieved.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • male and female patients who underwent a procedure in anesthesia and willing to take part in the Survey
  • aged >= 1 years

Exclusion criteria

  • unconscious patients,
  • refusal by patient / parents

Treatment and study plan

Primary outcomes

  1. Patient satisfaction

    Time frame: Time during hospital stay, an average of 2 weeks

    Patient satisfaction with the care provided by the staff of the CC07; Measurement of satisfaction: Yes/No/Partly

Secondary outcomes

  1. Campus

    Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour

    Campus: CCM or CVK or CBF

  2. Waiting time in the premedication visit

    Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour

    Measurement of waiting time: < 15 minutes, 15-30 minutes, 30-60 minutes, > 60 minutes

  3. Friendliness of the staff during the premedication visit

    Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour

    Measurement of friendliness: Yes/No/Partly

  4. Information provided during the premedication visit by the anesthetist

    Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour

    Measurement of Information: Yes/No/Partly

  5. Response to questions during the premedication visit

    Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour

    Response to questions is measured: Yes/No/Partly

  6. Fear reduction during the premedication visit

    Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour

    Fear reduction is measured: Yes/No/Partly

  7. Information provided during the premedication visit by educational films

    Time frame: Time in the outpatient clinic of anesthesia, an average of 1 hour

    Measurement of information by educational films: Yes/No/Partly/No film

  8. Compliance with the planned start of the operation

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Measurement of compliance with the start of the operation: Yes/No

  9. Friendliness of staff

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Measurement of friendliness: Yes/No/Partly

  10. Fear

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Fear measured: Yes, very much/Yes, but not much/No fear /Partly

  11. Thirst

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Thirst measured: Yes, very much/Yes, but not much/No thirst/Partly

  12. Pain

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Pain measured: Yes, strong pain/Yes, but not strong/No pain/Can't remember

  13. Sufficient pain treatment

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Sufficient pain treatment measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No pain/No treatment wanted/Partly

  14. Shivering

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Shivering is measured: Yes, strong/Yes, but not strong/No shivering/Partly

  15. Sufficient therapy in case of shivering

    Time frame: Time in the operation room before start of anesthesia, an average of 30 minutes

    Sufficient therapy in case of shivering is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No shivering/No treatment wanted/ Partly

  16. Friendliness of staff

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Friendliness is measured: Yes/No/Partly

  17. Post-operative nausea and vomiting (PONV)

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Measurement of PONV: nausea/vomiting/nausea and vomiting/neither nor

  18. Sufficient therapy in case of PONV

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Sufficient therapy is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No PONV/No treatment wanted/Partly

  19. Pain intensity

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Pain intensity is measured by likert scale: strong, moderate, low, none

  20. Sufficient therapy in case of pain

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Sufficient therapy is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No pain/No treatment wanted/Partly

  21. Shivering

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Sufficient therapy in case of shivering is measured: Yes/No/Partly

  22. Sufficient therapy in case of shivering

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Sufficient therapy in case of shivering is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No shivering/No treatment wanted/Partly

  23. Post-operative nausea and vomiting (PONV)

    Time frame: Time during hospital stay, an average of 2 weeks

    Measurement of PONV: nausea/vomiting/nausea and vomiting/neither nor

  24. Regional anaesthesia

    Time frame: Time during hospital stay, an average of 2 weeks

    Measured: Yes / No

  25. Satisfaction with regional anaesthesia

    Time frame: Time during hospital stay, an average of 2 weeks

    Measurement of satisfaction: Yes/No/Partly

  26. In case of need choosing of regional anaesthesia again

    Time frame: Time during hospital stay, an average of 2 weeks

    Measurement of choosing again: Yes/No/Perhaps

  27. Satisfaction of care through pain service

    Time frame: Time during hospital stay, an average of 2 weeks

    Measurement of care through pain service: Yes/No/Partly

  28. Recommendation of medical care (provided by the staff from CC07)

    Time frame: Time during hospital stay, an average of 2 weeks

    Measurement of recommendation: Yes/No/Partly

  29. Atmosphere

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Measurement of atmosphere: calm/busy/can´t remember

  30. Postoperative fear

    Time frame: Time in the intensive care unit or post anesthesia care unit, an average of 3 days

    Measurement of fear: Yes, very much/Yes, but not much/No fear

  31. Postoperative pain

    Time frame: Time during hospital stay, an average of 2 weeks

    Pain intensity is measured by likert scale: strong, moderate, low, none

  32. Sufficient therapy in case of pain

    Time frame: Time during hospital stay, an average of 2 weeks

    Sufficient therapy is measured: Yes, sufficiently treated/ Treated, but not sufficiently/Not treated/No pain/No treatment wanted/Partly

  33. Postoperative patient controlled analgesia

    Time frame: Time during hospital stay, an average of 2 weeks

    Measurement: Yes/No/I don´t know

  34. Choosing of Patient controlled anesthesia

    Time frame: Time during hospital stay, an average of 2 weeks

    Question: Would you choose patient controlled anesthesia again? Answer: Yes/No/Maybe

Other outcomes

  1. Postoperative stay

    Time frame: Time during hospital stay, an average of 2 weeks

    Postoperative stay is measured by: in post anesthesia care unit/intensive care unit/unknown

Sponsors and collaborators

Lead sponsor

Charite University, Berlin, Germany

Other

Registry information

Official study title

Patient Survey 2024 and Following Years as a Tool to Quality Assurance and Quality Improvement - CharitéCentrum for Anesthesiology and Intensive Care Medicine 007, Charité - Universitätsmedizin Berlin

Important dates

Study start
2024
Primary completion
2024
Study completion
2024
First posted
Jan 25, 2024
Registry last updated
Jan 10, 2025

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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