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OpenTrials
Completed

NCT Number: NCT05100979

Patient-Clinician Communication Skill Training: A Mobile Education Initiative

This study is a pilot test of The Art of Medicine Series, a smartphone-based educational tool to improve clinician-patient communication. Investigators will enroll clinicians (residents, fellows, attending physicians) and family caregivers (most often parents) from the Children's Wisconsin neonatal intensive care unit (NICU). Participants will then receive a series of links to short, animated videos sent to their phone by text message. Each video teaches best-practice communication techniques such as how patients can prompt teach back and how clinicians can avoid biased phrasing in delivering news. Over the 4-week intervention (the length of resident's rotation), clinicians will receive 15 videos and patients will receive 8 videos. Communication skills of clinicians and patients will be assessed pre and post intervention using validated measures and participants' engagement with the videos will be tracked with software in the website.

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Key information

Conditions

Communication Behavior Health Behavior Patient Acceptance of Health Care Patient Engagement Patient Participation Treatment Adherence and Compliance

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Children's Wisconsin

Milwaukee, Wisconsin, 53226, United States

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

Inclusion criteria

- clinician:

  • A resident, fellow, or attending physician
  • On Team A rotation in the neonatal intensive care unit (NICU) of Children's Wisconsin.

Inclusion criteria

- patient:

  • A parent, grandparent, or other identified caregiver of a child on Team A of the NICU at Children's Wisconsin
  • Expected to stay in the NICU for a further 3 weeks
  • Have not previously participated in the study
  • Are 18 years of age or older
  • Able to speak and understand English.

Exclusion criteria

-

Treatment and study plan

The Art of Medicine Series

Other

The Art of Medicine Series is a smartphone-based educational tool focused on teaching communication strategies to clinicians and patients.

Primary outcomes

  1. Clinician communication skills

    Time frame: Assessed at 4 weeks

    Clinician communication skills are primarily measured using the validated Gap Kalamazoo Communication Skills Self-Assessment.

  2. Patient communication skills

    Time frame: Assessed at 4 weeks

    Patient (family caregiver) communication skills are primarily measured using the • Perceived Self-Efficacy in Patient-Physician Interactions (PEPPI).

Secondary outcomes

  1. Participant engagement with videos

    Time frame: Collected at 4 weeks

    Participant (both clinician and patient) engagement with videos is measured through tracking software on The Art of Medicine Series website.

Sponsors and collaborators

Lead sponsor

Medical College of Wisconsin

Other

Registry information

Important dates

Study start
2022
Primary completion
2023
Study completion
2023
First posted
Oct 29, 2021
Registry last updated
Nov 18, 2023

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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