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OpenTrials
Completed

NCT Number: NCT03163225

Opportunities in Outpatient Care

The purpose of this research study is to determine whether there are things that Intermountain can do to break down barriers to helping patients see their primary doctors or other outpatient clinics. To do this we will develop and test a classification scheme to help us understand how we might reduce some avoidable emergency department and InstaCare visits.

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Key information

Conditions

Age range

7 year and older

Sex eligibility

All sexes

Study type

Observational

Primary location

Cottonwood InstaCare, Murray, Utah, United States

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About this study

The study will develop a first-pass taxonomy that classifies the causes and effects of challenges and opportunities of outpatient care leading to potentially avoidable ED and urgent care center visits.

The study will quantify the proportion of ED and urgent care center visits that result from a challenge or opportunity in outpatient care and classify the causes and outcomes according to the taxonomy. It will also define the 30 and 90 day episode costs of ED and urgent care center visits associated with a challenges and opportunities of outpatient care beginning the day of the ED or urgent care center visit.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • All Emergency Department/IC patients who can consent, including children.

Exclusion criteria

  • Unable to give consent
  • Prisoners

Treatment and study plan

Primary outcomes

  1. Incidence rate of avoidable ED visits due to a "missed" opportunity in outpatient care

    Time frame: 1 Day

    The proportion of ED visits during the selected shifts that were deemed to be potentially avoidable according to the developed taxonomy

  2. Incidence rate of avoidable InstaCare visits due to a "missed" opportunity in outpatient care

    Time frame: 1 Day

    The proportion of Instacare visits during the selected shifts that were deemed to be potentially avoidable according to the developed taxonomy

Secondary outcomes

  1. Patient Disposition Status from the ED

    Time frame: 1 Day

    Disposition status from after the ED visit, collected from the medical record. Status will be one of the following: admitted, observation, transfer to facility, discharged, deceased.

  2. Patient Disposition Status from the InstaCare

    Time frame: 1 Day

    Disposition status from after the Instacare visit, collected from the medical record. Status may be admitted, observation, transfer to facility, discharged, or deceased.

  3. Length of stay for admitted patients

    Time frame: Up to 30 days

    Length in stay by days in study patients admitted to the hospital

  4. Harms to patients due to the missed opportunities in outpatient care.

    Time frame: 90 days

    Categorization of the "harms" on patients due to the missed opportunities in outpatient care using NCC-MERP categorizations

  5. 30 day episode costs

    Time frame: 30 days

    All attributable healthcare costs accrued to study patients from the date of visit to +30 days.

  6. 90 day episode costs

    Time frame: 90 days

    All attributable healthcare costs accrued to study patients from the date of visit to +90 days.

Sponsors and collaborators

Lead sponsor

Intermountain Health Care, Inc.

Other

Registry information

Official study title

Characterizing and Quantifying Challenges and Opportunities in Outpatient Care

Important dates

Study start
2017
Primary completion
2017
Study completion
2017
First posted
May 22, 2017
Registry last updated
Aug 14, 2018

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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