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Completed

NCT Number: NCT00983333

Initial Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Program

This research focuses on communication practices between patients and health care professionals, like nurses, doctors, or physician assistants. The goal is to help improve communication about heart health issues.

This pilot (or Beta) study is designed to test our ability to recruit an appropriate sample of participants, and determine our ability to deliver and evaluate the effects of a web-based intervention. The investigators hypothesize that exposure to the intervention will result in measurable changes in self-reported knowledge, attitudes and behavior regarding communication between patients and health care professionals.

Participants in this research study are being recruited from the people who currently receive care at the Richmond Family Health Center of the Oregon Health & Science University. People who participate in this study will be between 55 and 70 years old, speak English as their preferred language, and have one of several possible diagnoses related to heart health. These could include, for example, hypertension, diabetes, asthma, or obesity.

Additionally, the investigators are recruiting a small number of health care professionals from the Richmond Family Health Center. Their participation will be similar to but separate from the participation of patients.

All participants will take two web-based surveys. Some participants will use a web-based tool that hopes to help improve communication between health care professionals and patients.

The surveys contain questions that explore the knowledge, attitudes, and behaviors of participants related to heart health and communication between health care professionals and patients.

Data analysis will focus upon identifying any changes that occurred in knowledge, attitudes, or behaviors with respect to health communication after using the web-based tool, as well as learning about what influences the quality and nature of communication between health care professionals and the patients they serve.

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Key information

Conditions

Cardiovascular Disease Behavior Cardiovascular Diseases Cardiovascular Risk Factors Personal Satisfaction

Age range

55 year–70 year

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Richmond Family Health Center at Oregon Health & Science University

Portland, Oregon, 97202, United States

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Age 55-70 years
  • English is preferred language
  • Has one or more chronic cardiovascular-related diagnosis or risk factor
  • Has an appointment with Primary Care provider within 2 weeks of enrollment

Exclusion criteria

  • Inadequate vision or hearing to complete on-line assessment

Treatment and study plan

Time to Talk CARDIO website

Device

This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.

Primary outcomes

  1. Interpersonal communication knowledge, attitudes and behaviors exhibeted by patients and health care professionals during a patient-provider office visit

    Time frame: 2 weeks

Secondary outcomes

  1. Patient and health care professional satisfaction with communication

    Time frame: 2 weeks

  2. Change in patient average blood pressure

    Time frame: 6 months

  3. Change in serum hemoglobin A1c value among patients with diabetes

    Time frame: 6 months

  4. change in average appointment length for health care professionals

    Time frame: 6 months

Sponsors and collaborators

Lead sponsor

Oregon Health and Science University

Other

Registry information

Official study title

Beta Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Web-based Tool for Improving Communication Between Patients and Health Care Professionals

Important dates

Study start
2009
Primary completion
2009
Study completion
2009
First posted
Sep 24, 2009
Registry last updated
Oct 16, 2015

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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