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OpenTrials
Completed

NCT Number: NCT03462394

Increasing Patient Engagement in the Annual Well Visits Program

NYU Langone Health calls patients to remind them to schedule their annual well-health appointments (including annual well visit, mammograms, etc.). The proposed study will test different iterations of the call script with the goal of increasing call completion rate and the number of scheduled appointments within an appropriate timeframe.

Completed

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Key information

Conditions

Annual Visit, Well Visit

Sex eligibility

All sexes

Study type

Observational

Primary location

New York University School of Medicine

New York, 10016, United States

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Members attributed to NYU Langone Health under a shared savings arrangement who are due for preventive services and/or screenings and are eligible to be receiving a reminder call.

Exclusion criteria

  • N/A

Treatment and study plan

Current Script

Other

This is the version of the phone call script currently used at NYU Langone Health.

Alternate Script Iterations

Other

Intervention includes various iterations of the phone call script (different wording or script structure).

Primary outcomes

  1. Number of scheduled annual visits

    Time frame: 6 months

Secondary outcomes

  1. Call completion rate

    Time frame: 6 months

    Call completion rate refers to the percentage of phone calls that successfully complete all steps of the call script.

Sponsors and collaborators

Lead sponsor

NYU Langone Health

Other

Registry information

Official study title

Increasing Patient Engagement in the Annual Well Visits Program at NYU Langone Health

Important dates

Study start
2018
Primary completion
2019
Study completion
2019
First posted
Mar 12, 2018
Registry last updated
Jul 8, 2021

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.