Implementation of a Pharmacist-Based, Post-Chemotherapy Follow-up Clinic

The study involves participation at a single timepoint only.

Participants who consented to participate and are considered eligible will be interviewed by a pharmacist via phone at approximately 7 business days after receiving intravenous chemotherapy infusion. Phone call will be made between the hours of 9am - 6pm on Monday - Saturday. Calls are anticipated to last between 15 to 20 minutes. Participants will be asked if they have experienced any adverse events since the infusion, whether or not they have had any barriers taking supportive care medications, and if the patient understands how to manage potential adverse events. If applicable, participants will be provided further education on optimizing adverse events, guided on proper medication administration times, and will be provided with non-pharmacological clinical pearls to minimize chemotherapy-related side effects and optimize supportive care management.

If unable to reach the participant or caregiver after three attempts, the participant will be considered ineligible. Participants can decline participation at any time during the phone call.

Inclusion criteria

• At least 18 years old
• Diagnosed with cancer and is receiving treatment with intravenous chemotherapy
• Treatment initiated at Cedars-Sinai Cancer Samuel Oschin Cancer Center (SOCC) or Cedars-Sinai Cancer Beverly Hills (CSCBH)
• English-speaking or lives with English-speaking person
• Access to a working phone

Exclusion criteria

• Received follow-up calls through other specialty pharmacy program
• History of infusion related reactions
• Declined participation on follow-up interview
• Age less than 18 years old
• Non-English speaking
• Electronic health record flagged for research opt out