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OpenTrials
Completed

NCT Number: NCT02980159

Impact of a Triage Liaison Physician

Due to an increasing number of patients admitted in emergency departments, many patients cannot be evaluated immediately after their admission. The function of "triage liaison physician" was introduced in Spring 2015. The objective of this study is to evaluate the impact of this new function on patients' flow in the ED.

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Key information

Age range

16 year and older

Sex eligibility

All sexes

Study type

Observational

Primary location

Geneva University Hospitals, ED

Geneva, 1211, Switzerland

About this study

Geneva University Hospitals (GUH) emergency department (ED) admits more than 64000 patients every year. These patients are triaged using the Swiss Emergency Triage Scale (SETS), a 4-level triage scale. The SETS imposes time objectives until the first medical evaluation (20 minutes for SETS 2, 2 hours for SETS 3). In 2014, only 60% of level-2 and 63% of level-3 emergencies were evaluated within 20 and 120 minutes respectively.

A triage liaison physician was introduced in Spring 2015 with the mission to help triage nurse in their decisions and to evaluate quickly the patients that cannot be immediately installed in an ED evaluation room.

The objective of this study is to evaluate the impact of the triage liaison physician on the times to first medical evaluation.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • >= 16 y
  • admitted in GUH ED

Exclusion criteria

  • patients triaged to outpatient clinics

Treatment and study plan

Triage liaison physician

Other

A triage liaison physician is present from 7:30 am to 10:30 pm, Monday to Friday, with the mission to evaluate quickly patients who cannot be immediately installed in an ED room

Primary outcomes

  1. Proportion of patients evaluated within SETS objectives

    Time frame: Within 120 minutes after ED triage

    Proportion of patients evaluated within time objective as defined by SETS standards.

Secondary outcomes

  1. Time to first medical contact

    Time frame: Within 24 hours after ED triage

    Time elapsed between triage and first medical evaluation

Sponsors and collaborators

Lead sponsor

University Hospital, Geneva

Other

Registry information

Official study title

Impact of a Triage Liaison Physician on the Time to First Medical Evaluation in the Emergency Departement

Important dates

Study start
2016
Primary completion
2017
Study completion
2017
First posted
Dec 2, 2016
Registry last updated
Jul 27, 2017

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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