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OpenTrials
Completed

NCT Number: NCT01620827

Hospital vs. Cell Phone Number Follow-Up Randomization Study

This study is being conducted to evaluate the hypothesis that study subjects will be more responsive to follow-up phone calls made from personal cell phone numbers than from hospital landline numbers. To evaluate this, study subjects previously enrolled in a cardiac biomarker study (the Early Identification of Acute Coronary Syndrome study) were randomized to receive their follow-up phone calls (the calls associated with the Early ID study occur at 30 days and 1 year after initial enrollment) from either a hospital office landline or from the personal cell phones of the research assistants making these calls. This was done as a 1:1 randomization. The number of call attempts required to reach the study subjects were recorded as the calls were made and the date of successful follow-up was recorded once contact was made.

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Key information

Conditions

Subject Follow-up

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Hospital of the University of Pennsylvania

Philadelphia, Pennsylvania, 19104, United States

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Enrollment in the Early Identification of Acute Coronary Syndrome study
  • Working telephone numbers

Exclusion criteria

  • None

Treatment and study plan

Hospital Landline Phone Calls

Other

Follow-up phone calls are made from the hospital landline phones in a research office

Private Cell Phone Calls

Other

Follow-up phone calls are made from the private cell phones of research assistants

Primary outcomes

  1. Successful phone call contact at 30 days

    Time frame: 90 days

    Contact is attempted from 30 days after enrollment through 90 days after enrollment. If contact is made during this time frame, 30 day follow-up is considered to have been successful.

Secondary outcomes

  1. The number of call attempts required to obtain successful follow-up

    Time frame: 90 days

    Contact is attempted from 30 days after enrollment through 90 days after enrollment. The number of calls required to make successful contact in this time frame are recorded.

Sponsors and collaborators

Lead sponsor

University of Pennsylvania

Other

Registry information

Official study title

Study Subject Responsiveness to Follow-Up Phone Calls From a Hospital Landline as Compared With From a Private Cellular Phone Number

Acronym: FURS

Important dates

Study start
2012
Primary completion
2013
Study completion
2013
First posted
Jun 15, 2012
Registry last updated
Aug 19, 2016

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.