Exploring the Effectiveness of Multimodal Interactive Chatbot-Assisted Learning on Nursing Documentation Competence Among Novice Nurses

The study design is a prospective parallel-group randomized trial to compare learning outcomes pre and post implementation of assistive tools. Participants will be novice nurses employed at a medical center in northern Taiwan and will be randomly assigned by the clinical unit to either the experimental or control group. The control group will receive standard training, while the experimental group will additionally be provided with a chatbot account for self-directed learning. Comparisons were made between pretest and posttest in the first week and four weeks after employment.

Inclusion criteria

• Newly recruited nurses with more than one month of clinical work experience
• Newly recruited nurses in wards or intensive care units (requiring them to write nursing records)
• Possessing a smartphone and able to join the official LINE account

Exclusion criteria

• . Units without written nursing records: outpatient nurses, functional group nurses
• . Special units with different nursing record systems: operating room nurses, emergency nurses
• . Huang Xinci collaborates with the host to supervise the nurses in the unit
• . Unable to use LINE App