Linnaeus University
Kalmar, 39231, Sweden
NCT Number: NCT07660575
The aim of this study is to examine whether patients are subjected to ethnic discrimination when seeking medical care within the digital Swedish primary health care service: 1177-direct. In doing so, we aim to identify and statistically control for other major pathways through which treatment differences may arise and which do not constitute direct discrimination, e.g., ethnic group differences in comorbidity. The stored data from the "1177-direct" digital platform enable rigorous examination of discrimination of patients with different ethnic backgrounds that are matched in many respects (e.g., reported symptoms, comorbidity, socioeconomic status, gender). Discrimination as manifested by ethnic differences in health care professionals' patient-centered communication (from the digital chat) and medical treatment will be probed for. By pinpointing the mechanisms underlying unequal care (e.g., discrimination), the results should be of relevance to future interventions aimed at combating inequalities in health care.
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Notify Me18 year and older
All sexes
Observational
Kalmar, 39231, Sweden
Only the study team can determine whether someone qualifies for participation.
Inclusion criteria
Exclusion criteria
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Time frame: Duration of the patient visit in the platform "1177 direct". Duration typically varies between 10-20 minutes, although some visits may take significantly longer.
Name of measurement: Person centered communication. Unit of measurement: Incidence of patient centered communication displayed in health care professionals' chat messages.
Measurement tool: manual deductive coding of chat messages according to a patient centeredness manual developed by our research group.
Time frame: Duration of the patient visit in the platform "1177 direct". Duration typically varies between 10-20 minutes, although some visits may take significantly longer.
Self-devised categorical variable capturing the type of care received. Unit of measure; for example, recommended self-care, physical appointment with a nurse, physical appointment with a doctor, referral to emergency/acute care.
Linnaeus University
Other
Discrimination for Real? Rigorous Examination of Ethnic Discrimination Within Swedish Primary Health Care
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