University of Wisconsin - Madison
Madison, Wisconsin, 53705, United States
Location status: Recruiting
Recruiting
NCT Number: NCT06342375
Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage
The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are:
1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons? 2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?
Recruiting
Interested in participating?
Request InfoKey information
Conditions
Age range
50 year and older
Sex eligibility
All sexes
Study type
Interventional
Phase
Not applicable
Primary location
Who can participate
Healthy volunteers accepted: No
Only the study team can determine whether someone qualifies for participation.
Inclusion criteria
- Eligible for Medicaid
- Lost Medicaid coverage between June 2024 and November 2025
Exclusion criteria
- Preferring a language other than English, Spanish, or Hmong
- No working phone number
Treatment and study plan
Outbound phone call
OtherParticipants will receive either a live or pre-recorded outbound phone call
Primary outcomes
-
Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call
Time frame: 3 months
Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Secondary outcomes
-
Duration of coverage gaps
Time frame: 6 months
Duration of gaps will be measured using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
-
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call
Time frame: 6 months
Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
-
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call
Time frame: 6 months
Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Study contacts
Contact information is provided by the study sponsor or research team.
Sponsors and collaborators
Lead sponsor
University of Wisconsin, Madison
Other
Collaborators
- Arnold Ventures
- Covering Wisconsin
Registry information
Important dates
- Study start
- 2025
- Primary completion
- 2027
- Study completion
- 2027
- First posted
- Apr 2, 2024
- Registry last updated
- Jun 12, 2026
OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.
View the official ClinicalTrials.gov record (opens in a new tab)This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.