Enhancing Diabetes Management Approaches for Patients With Uncontrolled Diabetes

For the ENRxICH intervention, all participants will receive usual care for their diabetes management. Participants will be randomized to one of four treatment conditions: 1. Usual Care, 2. Medication Therapy Management (MTM) Optimizing Medication Therapy (ON), 3. Community Health Worker (CHW) addressing social determinants of health (SDOH) and diabetes and medicine misperceptions (ON), or 4. both MTM Optimizing Medication Therapy and CHW Addressing SDOH and diabetes and medicine misperceptions for 6 months.

Subjects randomized to the treatment conditions including MTM will receive a minimum of five pharmacist-delivered Medication Therapy Management (MTM) sessions with a pharmacist, two in the first month, one medication review each in the second and third month, and a final medication review at 6 months.

Subjects randomized to the treatment conditions including CHW support addressing social determinants of health (SDOH) which will involve meeting with the CHW for a formal, standardized 2-hour assessment of five common SDOH barriers related to diabetes management, (1) food insecurity, (2) transportation, (3) prescription medication assistance, (4) access to diabetes education, and (5) physical activity resources (See Table 6). After the initial session at the participant's home (or another community location), the participant will have the option of continuing to work with the CHW to address barriers for the intervention duration. CHW support will also address diabetes and medicine misperceptions by completing a series of phone calls with the subject to provide information about managing diabetes and medicines, discuss cultural health misperceptions, share medication adherence experiences, and provide social support over the phone.

Inclusion criteria

• Men and women ages 18-90 with diagnosed type 2 diabetes who speak and understand English or Spanish.
• Taking at least one oral or injectable diabetes medication
• HbA1c ≥ 7.5% based on point of care test.
• Will reside in the geographical area throughout the study period.
• Have access to a phone during the study period.
• Willing to attend all orientation/training sessions.

Exclusion criteria

• Having a caregiver who is the main decision maker in self-management.
• Participating in another lifestyle, or medication adherence program.
• Participated in standard MTM/MTM-related intervention in the last 6 months.
• Women who are pregnant or plan to get pregnant in the next 6 months.