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Completed

NCT Number: NCT05831046

Emergency Department Re-evaluation Software Pilot Study

This is a research study to determine a method in improving emergency department waiting room care by using new software program.

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Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Duke University Hospital Emergency Department

Durham, North Carolina, 27710, United States

About this study

This is a pilot study to determine the effectiveness of an emergency department re-evaluation software, to improve patient flow through an emergency department. The end goal of the study is to provide proof of the efficacy of the software and provide data such that the software can be improved upon. The study will include ED waiting room patients. The study will involve interaction with the software on a tablet for patients and software on a desktop for providers. The providers utilizing the software will not be considered part of the study, but rather focusing on the outcomes of the patients using the software. Patients will be selected by the provider as available for re-evaluation. Each patient will then be randomized into either a control group (software not used) and a "study" group (software used). Data analysis will be performed in conjunction with clinical statisticians at our institution. The risks of this study are primarily derived from patient privacy concerns, which have been addressed in the risk section.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion:

  • Individuals that are 18 and older who have been identified with completed lab work.
  • Their primary language must be English to follow the instructions of the study.
  • Cognitively sound

Exclusion:

  • Minors
  • Emergency Severity Index (ESI) class 1 patients
  • Individual who cannot legally give consent
  • Pregnant patients
  • Non-english speakers

Treatment and study plan

ED management software

Other

Patients utilize software after being screened, but prior to being re-evaluated by physician

Primary outcomes

  1. Change in LBTC (left before treatment complete) rates

    Time frame: Baseline, up to 1 year

    The primary objective of this study is to determine efficacy of the designed software, which focuses on the identification and disposition of patients who would otherwise become left before treatment complete (LBTC) patients in the ED waiting room.

Secondary outcomes

  1. Change in disposition time

    Time frame: Baseline, up to 1 year

    This study will also track the total time from study intervention to disposition to determine if utilization of the software decreases disposition time.

Sponsors and collaborators

Lead sponsor

Duke University

Other

Registry information

Official study title

Pilot Study for Patient Re-evaluation Software to Improve Emergency Department Waiting Room Congestion

Important dates

Study start
2023
Primary completion
2025
Study completion
2025
First posted
Apr 26, 2023
Registry last updated
Jul 9, 2025

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.