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NCT Number: NCT07423871

ED PLWD/Care Partner Text Messaging

The purpose of this research study is to develop and test a text-messaging intervention for emergency department (ED) discharge care transitions experienced by caregivers of older adults with cognitive impairment.

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Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Yale New Haven Hospital Emergency Departments

New Haven, Connecticut, 06520, United States

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Care partners (family members or close contacts) of persons living with cognitive impairment (PLWCI) who were evaluated and discharged from the emergency department (ED)
  • Age 18 years or older
  • Able to read and understand English or Spanish
  • Owns a mobile phone capable of receiving SMS text messages
  • Provides informed consent to participate in the study
  • Care recipient (PLWCI) resides in a community setting (i.e., not in a long-term care facility)

Exclusion criteria

  • Care partner of a patient who is admitted to the hospital from the ED or transferred to a facility (e.g., skilled nursing facility)
  • Care partner who is already enrolled in another caregiving support trial or intervention study
  • Care partner who does not have regular access to a mobile phone with SMS capabilities
  • Care partner who is unable or unwilling to participate in follow-up over 30 days
  • Care partner of a patient enrolled in hospice or receiving end-of-life care

Treatment and study plan

CAPTURE Text Message Care Transition Support

Behavioral

The CAPTURE intervention is a tailored, automated text messaging program designed to support care partners of persons living with cognitive impairment (PLWCI) during the 30-day period following an emergency department (ED) visit. It provides up to two messages per day, customized based on caregiver-identified needs, and addresses topics such as care transition guidance, symptom monitoring, caregiver well-being, community resources, and communication strategies. The content is evidence-informed and was developed through a user-centered design process involving caregivers and clinician stakeholders. Unlike generic text messaging interventions, CAPTURE specifically targets caregiver support needs in the acute post-ED setting for PLWCI.

Primary outcomes

  1. Enrollment rates

    Time frame: 30 days after ED visit

    Enrollment rate will be used to assess Feasibility.

  2. Message engagement

    Time frame: 30 days after ED visit

    Message engagement, assessed via text message response and interaction metrics, will be used to assess Feasibility.

    Engagement will be operationalized through quantitative metrics including (1) the number of text messages delivered, (2) the number and proportion of text messages that received responses from care partners, (3) the time-to-response for interactive messages, and (4) the number of unique interactions per participant over the 30-day intervention period. These metrics will be captured via backend system logs of the text messaging platform used to deliver the intervention.

  3. Retention rate

    Time frame: 30 days after ED visit

    Participant retention at 30 days post-enrollment, assessed through completion of final follow-up assessment

    Retention is defined as the proportion of enrolled care partners who remain active in the study and complete the 30-day follow-up assessment. Completion is operationalized as successfully providing outcome data through a structured telephone-based survey at the end of the 30-day intervention period. This includes response to caregiver-reported outcome measures collected by the research team (e.g., burden, satisfaction, preparedness).

    Retention rate will be calculated as a percentage:

    (# of participants who complete the 30-day follow-up ÷ total number enrolled) × 100.

    Participants lost to follow-up or who withdraw consent prior to completing the final assessment will be considered non-retained.

  4. System Usability Scale (SUS)

    Time frame: 30 days after ED visit

    The System Usability Scale (SUS) will be used to assess the usability of the CAPTURE text message intervention. The SUS is a validated 10-item questionnaire that measures perceived ease of use, efficiency, and satisfaction with a digital system. Each item is rated on a 5-point Likert scale (1 = strongly disagree to 5 = strongly agree), and item scores are converted to yield a total score ranging from 0 to 100, with higher scores indicating better usability.

    The SUS total score will be calculated for each participant at the 30-day follow-up. Mean and distributional statistics will be reported for the intervention group.

  5. Acceptability

    Time frame: 30 days after ED visit

    Acceptability of the CAPTURE text message intervention will be assessed through a structured participant satisfaction survey and open-ended qualitative feedback. The survey includes multiple items rated on a 5-point Likert scale ranging from 1 (Strongly Disagree) to 5 (Strongly Agree), with higher scores indicating greater acceptability and satisfaction. Domains assessed include overall satisfaction, perceived helpfulness, relevance, and willingness to recommend the intervention to others.

    In addition, participants will be invited to provide brief qualitative comments via open-ended items assessing their experience and suggestions for improvement. Quantitative results will be summarized using descriptive statistics, and qualitative feedback will be analyzed using thematic content analysis.

Secondary outcomes

  1. Preparedness for Caregiving Scale

    Time frame: 30 days after ED visit

    Preparedness for Caregiving Scale to assess Care partner preparedness. Total score range 0 to 32. Higher scores indicate greater perceived readiness for caregiving.

  2. Zarit Burden Interview score

    Time frame: 30 days after ED visit

    Zarit Burden Interview, self-efficacy scales used to assess Emotional well-being and burden. Total score 0-88, higher scores indicate more severe burden.

  3. Emergency Department revisits and hospitalizations

    Time frame: 30 days after ED visit

    Return healthcare utilization assessed as mean number ED revisits

Study contacts

Contact information is provided by the study sponsor or research team.

Cameron Gettel

CONTACT

[email protected]

2037374842

Sponsors and collaborators

Lead sponsor

Yale University

Other

Collaborators

  • National Institute on Aging (NIA)

Registry information

Official study title

Development and Pilot Testing of a Novel Text Messaging Intervention to Improve Emergency Department Care Transitions Among Care Partners of Persons Living With Cognitive Impairment

Acronym: CAPTURE

Important dates

Study start
2027
Primary completion
2030
Study completion
2030
First posted
Feb 20, 2026
Registry last updated
Feb 23, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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