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NCT Number: NCT07406074

Duke Virtual IntEgrated Workflow

This quality improvement initiative aims to evaluate the implementation, utilization, and impact of virtual care technologies and workflows being implemented at Duke University Health System (DUHS). This project is embedded within operational workflows and is designed to inform strategic decision-making and resource allocation. The evaluation will focus on key performance indicators (KPIs) relevant to hospital operations and patient outcomes, including but not limited to: Length of Stay, Readmission Rates, Patient Satisfaction Scores, and Other Quality and Safety Metrics. These KPIs will be evaluated across three clinical units at Duke University Hospital, in which virtual care technologies are being implemented. These will be compared to three control units of similar characteristics. Differences in KPIs will be examined across all units over 12 months.

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Key information

Conditions

Falls Injury Behavior CLABSI - Central Line Associated Bloodstream Infection Cardiovascular Diseases Catheter Associated Urinary Tract Infection Embolism and Thrombosis Health Behavior Hospital Acquired Pressure Injury Length of Stay Nurses Patient Satisfaction Readmission Rates Satisfaction, Patient Thromboembolism Treatment Adherence and Compliance Vascular Diseases Venous Thromboembolism Venous Thromboembolism (VTE)

Age range

18 year and older

Sex eligibility

All sexes

Study type

Observational

Primary location

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Admission to the hospital on one of six clinical units

Exclusion criteria

  • Less than 18 years old

Treatment and study plan

Co-Care

Other

Patient care delivered together with a bedside nurse and a virtual nurse

Primary outcomes

  1. Falls

    Time frame: 12 months

    Number of patient falls in a hospital room

Secondary outcomes

  1. Readmission rates

    Time frame: 12 months

    Rate of readmission to the hospital after discharge

  2. Central Line-Associated Bloodstream Infection

    Time frame: 12 months

    Number of Central Line-Associated Bloodstream Infections

  3. Hospital acquired pressure injury

    Time frame: 12 months

    Number of hospital acquired pressure injuries

  4. Venous thromboembolism

    Time frame: 12 months

    Number of venous thromboembolisms

  5. Nurse Turnover

    Time frame: 12 months

    Rate of nurse turnover over time

  6. Patient Satisfaction Questionnaire (PSQ-18)

    Time frame: 12 months

    The PSQ is an 18-item survey designed for quick assessment of patient satisfaction with healthcare. Each item is scored on a Likert scale of 1 to 5 and has a total score range of 18 to 90, where a higher score indicates greater satisfaction.

  7. Length of Stay

    Time frame: 12 months

    Average length of stay

Study contacts

Contact information is provided by the study sponsor or research team.

Joanna Cavalier, MD

CONTACT

[email protected]

Ryan Shaw, PhD

CONTACT

[email protected]

9196849434

Sponsors and collaborators

Lead sponsor

Duke University

Other

Registry information

Official study title

DUH Innovation Units

Acronym: Duke VIEW

Important dates

Study start
2026
Primary completion
2027
Study completion
2027
First posted
Feb 12, 2026
Registry last updated
Feb 12, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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