Descriptions and Practices of Family Engagement in Emergency Care Setting

The purpose of this study is to explore and describe nurses' perceptions of their levels and practices of family engagement in Emergency Departments and the experiences of family members in delivery of Emergency Department care.

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Key information

Conditions

Emergency Care

Age range

18 year and older

Sex eligibility

All sexes

Study type

Observational

Primary location

Mayo Clinic Health System Mankato Emergency Department, Mankato, Minnesota, United States

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

Nurses: Registered professional nurses, including those with a diploma, associate's degree, and baccalaureate degrees, who are in charge of the plan of care for the ED patient.

Nurses who have been working in that particular ED environment for at least 6 months.
Nurses involved in providing direct patient care (not managers).
Nurses who are employed by the institution of the research study, not agency staff.
Family Members: a family member who expressed a sense of belonging to a patient admitted to the ED, or a person that a communicating patient had defined as family or being significant to the patient.

Family members who are present with a patient who is being seen in the ED for acute or chronic illness (1 family member to participate per patient).
Age 18 years or older
Able to speak and read in English (for the United States sample)

Exclusion criteria

Nurses not caring for patients in the ED
Family members who are not present in the ED with the patient.

Treatment and study plan

Nurse Interview

Other

Nurses who consent to participate in the study will be asked to partake in an interview that will include questions such as "Please describe how you work with families", "What do you do to engage families?", or "What promotes or hinders family engagement in your ED".

Family Interview

Other

Family members who consent to participate in the study will be asked to partake in an interview and will be asked "What has it been like to be in the ED with your family member?"

Primary outcomes

Number of family member participants

Time frame: Baseline

Total number of family members who participated in study interview
Number of nursing participants

Time frame: Baseline

Total number of nurses who participated in study interview

Study contacts

Contact information is provided by the study sponsor or research team.

Natalie McAndrew, PhD,RN,CCRN

CONTACT

[email protected]

414-704-0876

Sponsors and collaborators

Lead sponsor

Mayo Clinic

Other

Registry information

Official study title

Descriptions and Practices of Family Engagement in Emergency Care Setting: An International, Multisite Qualitative- Descriptive Study

Important dates

Study start: 2026
Primary completion: 2026
Study completion: 2027
First posted: Jul 31, 2026
Registry last updated: Jul 31, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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