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Completed

NCT Number: NCT07202286

Comparing Physician and Artificial Intelligence Chatbot Responses to Frequently Asked Questions From Osteoarthritis Patients

This study aimed to compare the patient acceptability (preference, length, and difficulty) and accuracy of Chat-Generative Pre-Trained Transformer (ChatGPT) responses to questions from people with osteoarthritis (OA) with physician responses.

Completed

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Key information

Conditions

Osteo Arthritis Knee and Hip Acceptability Accuracy Arthritis Artificial Intelligence (AI) Chatbot Joint Diseases Musculoskeletal Diseases Osteoarthritis Rheumatic Diseases

Sex eligibility

All sexes

Study type

Observational

Primary location

Canisius Wilhelmina Hospital

Nijmegen, Netherlands

About this study

This was a cross-sectional study where participants were invited by e-mail to participate in the questionnaire to compare Chatbot responses to physician responses.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • all individuals visiting the Department of Orthopedics in the Canisius Wilhelmina Hospital, a district general hospital in Nijmegen, The Netherlands, diagnosed with knee or hip OA between March 2023 and March 2024

Exclusion criteria

  • partly completion of the questionnaire

Treatment and study plan

Primary outcomes

  1. Preferred response

    Time frame: From invitation until the end of the study at two weeks

    Binary outcome, chatbot or physician response. This was an average based on the preferences on the 7 FAQs.

Secondary outcomes

  1. Rating of length

    Time frame: From invitation until the end of the study at two weeks

    Rating of both responses (chatbot and physician response) included 'too short', 'good', and 'too long'.

  2. Rating of difficulty

    Time frame: From invitation until the end of the study at two weeks

    Rating of difficulty included 'too easy', 'good', and 'too difficult' for both responses.

  3. Accuracy

    Time frame: From invitation until the end of the study at two weeks

    Accuracy of the responses included the options 'Completely incorrect,' 'partly incorrect, ' 'approximately equally correct and incorrect,' 'mostly correct,' 'completely correct'.

Other outcomes

  1. Number of words of the responses

    Time frame: This was determined before the study started

Sponsors and collaborators

Lead sponsor

Canisius-Wilhelmina Hospital

Other

Registry information

Official study title

Comparing Physician and Artificial Intelligence Chatbot Responses to Frequently Asked Questions From Osteoarthritis Patients: a Prospective Cross-sectional Study

Acronym: PARTICIPATE

Important dates

Study start
2024
Primary completion
2024
Study completion
2024
First posted
Oct 1, 2025
Registry last updated
Oct 6, 2025

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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