Kidney Health Coaching
OtherThe intervention entails support from a KHC that includes:
- An initial rapport-building call
- Ongoing telephone support at least twice a month for six months
- Meeting the patient at all in-person clinic appointments
- Documenting interactions in the EMR using a customized platform
Telephone support begins with a social determinants of health (SDoH) screening tool to identify barriers and facilitators to CKD self-management and appointment adherence. This tool provides access to local resources based on the patient's ZIP code. Subsequent calls will follow up on resource usage, review CKD educational materials and treatment options, complete the Decision Aid for Renal Therapy tool, and facilitate communication through the patient portal. Each call will start with specific goals (e.g., review National Kidney Foundation CKD materials) and conclude with goals for the next session.
Other names: KHC Protocol