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OpenTrials
Completed

NCT Number: NCT04070456

Clinician Burnout and Social Determinants

Although clinicians recognize the impact of the social determinants of health (SDH) on patient care, clinicians feel they do not have the time or knowledge to effectively address patients' unmet social needs in the clinic. This can lead to feelings of distress and helplessness. The objective of this study is to test the impact of a tablet-based platform that enhances the role of support staff to address SDH on clinician burnout.

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Key information

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Family Medicine-Piedmont Plaza, Winston-Salem, North Carolina, United States

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About this study

Clinician burnout has risen over the last decade, and studies have found that almost 50% of U.S. physicians show signs of burnout. Burnout is characterized by emotional exhaustion, feelings of cynicism, and patient detachment. Clinicians at the front lines of care, such as family medicine and internal medicine, are at highest risk, and burnout is associated with an increased risk of cardiovascular disease, alcoholism, and suicide. Burnout also negatively impacts patient care. The drivers of burnout are complex, and a growing body of research has focused on developing strategies to address both clinician and organizational factors. One potential contributor to clinician burnout that has received less attention is their patients' SDH.

The SDH, or the circumstances in which people are born, grow, live, and age, have a profound impact on morbidity and mortality. Increasingly, national organizations have called for healthcare systems to address SDH, such as food and housing insecurity, to improve population health. Although clinicians recognize the importance of SDH on patient care, clinicians feel they do not have the time, knowledge, or tools to effectively address SDH, which can leading to feelings of distress and helplessness in addressing patients' unmet social needs. The SDH can lead to increased patient complexity and clinician workload. Also, the seemingly insurmountable social needs faced by many patients are a major contributor to the decline in medicine residents choosing a career in primary care. Thus, the lack of a tool to assist the primary care team in addressing SDH is a critical problem that can negatively affect both patients and clinicians.

Our long-term goal is to enhance the primary care teams' ability to address the SDH by utilizing a mobile health tool that can assist the team in addressing patients' unmet social needs in clinical settings. Mobile health tools, such as tablets, have shown promise in reducing disparities in care and addressing unmet social needs in pediatric practices. However, there is little data about how addressing SDH affects physician burnout. Mobile health tools have the potential to collect patient-reported data and connect patients to appropriate support personnel without interfering with clinic workflow and enhance the primary care teams' ability to provide patients with resources. The objective of this study is to test the impact of a tablet-based platform that enhances the role of support staff to address SDH on clinician burnout.

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • All clinicians and primary care teams at participating sites will be eligible

Exclusion criteria

  • There are no specific exclusion criteria

Treatment and study plan

Tablet-based SDH tool

Other

A tablet-based SDH tool, which integrates responses into the EpicCare electronic health record (EHR).

Primary outcomes

  1. Mini-Z Scale

    Time frame: Baseline

    This scales measures clinician satisfaction. Total score 10 to 45. Higher scores denotes better outcome.

  2. Mini-Z Scale

    Time frame: 6 month post baseline

    This scales measures clinician satisfaction. Total score 10 to 45. Higher scores denotes better outcome.

  3. Mini-Z Scale

    Time frame: 12 month post baseline

    This scales measures clinician satisfaction. Total score 10 to 45. Higher scores denotes better outcome.

Secondary outcomes

  1. The number of clinicians who report a joyful workplace

    Time frame: Baseline

  2. The number of clinicians who report a joyful workplace

    Time frame: 6 months post baseline

  3. The number of clinicians who report a joyful workplace

    Time frame: 12 months post baseline

  4. The number of clinicians who report a supportive practice

    Time frame: Baseline

  5. The number of clinicians who report a supportive practice

    Time frame: 6 months post baseline

  6. The number of clinicians who report a supportive practice

    Time frame: 12 months post baseline

  7. The number of clinicians who report a good work pace

    Time frame: Baseline

  8. The number of clinicians who report a good work pace

    Time frame: 6 months post baseline

  9. The number of clinicians who report a good work pace

    Time frame: 12 months post baseline

Sponsors and collaborators

Lead sponsor

Wake Forest University Health Sciences

Other

Registry information

Official study title

Addressing Social Determinants of Health to Reduce Physician Burnout

Important dates

Study start
2019
Primary completion
2021
Study completion
2021
First posted
Aug 28, 2019
Registry last updated
Jan 10, 2022

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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