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NCT Number: NCT06491797

Booster of the "More Time for Patients" Program

The goal of this clinical trial is to determine if reactivating a hospital program called "Plus de temps au service des patients" (PTP) can improve the quality of pain management for patients and increase job satisfaction among healthcare professionals. The main questions this study aims to answer are:

* Does reactivating PTP improve the quality of pain management? * Does reactivating PTP increase healthcare professionals' job satisfaction? In this study, researchers will compare the effects of reactivating the program immediately to reactivating it after a 3-month delay.

Participants in the trial are healthcare professionals who will:

* Select 2 or 3 elements of the program they believe would be most beneficial to reactivate in their hospital units. * Implement the selected elements for 3 months. * Complete job satisfaction and burnout questionnaires before and after the study.

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Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Geneva University Hospitals

Geneva, 1205, Switzerland

Location contact

Clement P. Buclin

SUB_INVESTIGATOR

Delphine S. Courvoisier, PhD

CONTACT

[email protected]

0041 79 553 11 41

Delphine S. Courvoisier, PhD

PRINCIPAL_INVESTIGATOR

Thomas Agoritsas, MD,PhD

CONTACT

[email protected]

0041 79 553 45 43

Thomas Agoritsas, MD,PhD

PRINCIPAL_INVESTIGATOR

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

for the units:

  • Implementation of PTP finished at least 6 months previously
  • Agreement to the study from both medical head of service and head of unit (IRES)

Inclusion criteria

for healthcare professionals:

  • Healthcare professionals >18 yo.
  • Healthcare professionals working in a HUG service of medicine or surgery.
  • Healthcare professionals include Physicians, Nurses, Assistant Nurses, Pharmacists, Physiotherapists and other physical therapists.
  • Provided general informed consent.

Inclusion criteria

for patients

  • Patients hospitalised in one of the boosted units.
  • Cognitive ability to provide satisfaction assessment.

Treatment and study plan

Immediate reactivation

Behavioral

Our intervention will be booster measure of the existing PTP elements that will be designed for each unit that has been randomized to the immediate intervention group. The booster will consist in a reactivation through audit and feedback of 2-3 elements of the PTP program. The selection of the elements to boost will be done locally in each unit through a coordinated discussion between representants of the PTP organization and representants of the unit's medical and nursing professionals. This will create an adaptable intervention that will feature selected standards among the list of 36 existing standards. The boost will be performed over 3 months

Primary outcomes

  1. Timely delivery of appropriate analgesic

    Time frame: Timely is operationalized as maximum 6 hours before for reserve pain medication, and up to 1 hour after pain measurement for any medication appropriate to the level of pain.

    Quality of pain management as recorded through the timely delivery of an appropriate level painkiller after any pain Visual Analog Scale (VAS) ≥4. VAS score range from 0 to 10, 0 being no pain and 10 being the worse pain imaginable.

Secondary outcomes

  1. Pain VAS documentation

    Time frame: 12 hours

    Patients stay will be divided in 12 hours segments and documentation will be considered adequate when 90% of the segments have at least 1 pain Visual Analog Scale score documented. VAS score range from 0 to 10, 0 being no pain and 10 being the worse pain imaginable.

  2. Patient satisfaction - Picker

    Time frame: 1 week after discharge for every patients.

    Patient satisfaction is already routinely collected via continuous Picker satisfaction questionnaires. They are sent one week after patient discharge to all patients with a valid email address.

  3. Patient satisfaction - daily

    Time frame: Every day from month 1 to month 3 corresponding to the period of study

    Daily patient satisfaction is already routinely collected in a 3 level scale going from 1 dissatisfied to 3 fully satisfied. Surveys are realized at the bedside, often by nurse assistant in the early afternoon.

  4. Healthcare professionals' satisfaction

    Time frame: Once before the reactivation and once after (month 1 and month 3)

    Healthcare professionals' satisfaction will be evaluated using the satisfaction with work scale. All item range from extremely dissatisfied to extremely satisfied.

  5. Healthcare professionals' burnout

    Time frame: Once before the reactivation and once after (month 1 and month 3)

    Burnout will be assessed using the Copenhagen burnout inventory. The Copenhagen Burnout Inventory is a three dimensions scale evaluating the personal, the professional and the relational components of burnout. Each dimension is scored on a scale ranging from 0 to 100, 0 being no burnout and 100 being the maximum burnout.

  6. Healthcare professionals' risk of turnover

    Time frame: Once before the reactivation and once after (month 1 and month 3)

    Risk of turnover will be investigated by the following validated single item "If it were possible and you would keep a similar salary, would you like to change profession to take up another one or to keep the same profession but without patient care?" Three answers are possible: "No, I do not want to", "Perhaps", and "Yes, I do want to"

  7. Healthcare professional's absenteeism rate

    Time frame: At month 1, 2 and 3 corresponding to the period of study

    If given consent by the participants, individual monthly absenteeism rate will be extracted from the human resources of the hospital. For all others, absenteeism rate will be extracted aggergated at the unit level.

Study contacts

Contact information is provided by the study sponsor or research team.

Thomas Agoritsas, MD, PhD

CONTACT

[email protected]

0041 79 553 45 43

Sponsors and collaborators

Lead sponsor

University Hospital, Geneva

Other

Registry information

Official study title

Booster of the "More Time for Patients" Program: a Cluster Randomized Controlled Trial

Important dates

Study start
2024
Primary completion
2025
Study completion
2025
First posted
Jul 9, 2024
Registry last updated
Jul 9, 2024

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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