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Completed

NCT Number: NCT03465839

Bedside Nursing Handovers in the Surgical Context

Nursing handovers are performed 2-3 times a day for each patient, with an approximate average of 2 million nursing deliveries per year in a hospital of medium size. Nursing handovers are considered essential for the continuity and safety of care. If the relevant clinical information is not shared in a precise and timely manner, it may worsen the patients' outcomes with an increase in adverse events, delays or inappropriate treatment until the omission of procedures.

The modality of nursing delivery presents, therefore, a gap of vulnerability where vital information could not be considered and systematically shared.

Patients should be involved in their care to promote a patient-centred approach. The involvement of patients in handovers is effective compared to other delivery methods.

To date, however, the best mode to deliver handovers was still unclear due to a systematic lack of studies to identify the best practice of nursing handovers. The studies in the literature lack of sound methodologies due to not randomized designs.

Thus an intervention to improve quality of handovers and to implement bedside handovers in surgical wards will be performed.

The following hypotheses were made:

* The introduction of nursing bedside handovers will improve the quality of the information exchanged. * The educational intervention training intervention will positively modify the nursing handovers. * There is a relationship between the qualitative level of nursing handovers and working status (expert vs novice) of the nurses. * There is a relationship between the qualitative level of nursing handovers and the patients' characteristics.

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Key information

Conditions

Age range

18 year–99 year

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Valuduce Hospital

Como, 22100, Italy

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Surgical patients
  • All nurses working with surgical patients who attended the educational intervention

Exclusion criteria

  • Nurses who did not participate in the educational intervention
  • Nursed who did not operate stably in the surgical wards included in the study
  • New hired nurses

Treatment and study plan

Education for improving handovers quality

Behavioral

Specific education on the importance of handovers quality will be provided. The educational session will last 4 hours. The program will be divided into the following sections: 1) a structured survey on the perception of the participants on the handovers importance; 2) Key theoretical concepts on the relevance of handovers with case studies of errors related to this critical moment; 3) showing movie clips of nursing handovers to critically interpret the clips by the participants; 4) presentation of the SBAR method recommended by WHO; 5) general presentation of the nursing delivery assessment project of the Valduce Hospital.

Education for improving bedside handovers

Behavioral

In addition to the education for improving handovers quality, the following intervention will be implemented for nurses assigned to the study department. The course will be supplemented by a section of the duration of an hour, containing 1) information on the principles underlying bedside handovers; 2) how to handle information in front of the patient and on his / her direct involvement; 3) role-playing of the bedside handover will be performed, assigning the roles of nurse and patient among the participants to bring out impressions linked to the functions.

Primary outcomes

  1. Change in handover quality

    Time frame: Baseline, at 1 month after intervention, at 6 months after intervention

    Handoff CEX (Clinical Examination) [3-9 overall on 6 items about setting, organisation, communication, content, judgment, professionalism; 3 worst - 9 best]

Secondary outcomes

  1. Handover length

    Time frame: Baseline, at 1 month after intervention

    Time x handover

  2. Missed care / procedures / diagnostic tests

    Time frame: Baseline, at 1 month after intervention, at 6 months after intervention

    Number of missed care / procedures / diagnostic tests

  3. Patients satisfaction

    Time frame: Baseline, at 1 month after intervention, at 6 months after intervention

    Visual Analogic Scale for satisfaction [0-10; 0 worst - 10 best]

Sponsors and collaborators

Lead sponsor

University of Eastern Piedmont

Other

Collaborators

  • Valduce Hospital

Registry information

Official study title

The Efficacy of Bedside Nursing Handovers in Improving Information Exchange Quality in Surgical Patients: a Randomised Controlled Trial

Important dates

Study start
2018
Primary completion
2018
Study completion
2019
First posted
Mar 14, 2018
Registry last updated
Apr 16, 2019

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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