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NCT Number: NCT07740369

An Exploration of Family Centred Care (FCC) in UK Inpatient Wards

This qualitative study will explore how family-centred care is understood and experienced in adult inpatient medical wards in the UK. Family-centred care involves including a patient's family in care and discussions where appropriate. Although family involvement can improve communication, emotional support and shared decision-making, it may also create ethical challenges where family wishes differ from the patient's preferences or clinical judgement.

The study will recruit 30 adults at Milton Keynes University Hospital: 10 patients admitted to an internal medicine ward, 10 family members of patients admitted to an internal medicine ward and 10 registered nurses working on an internal medicine ward. Each participant will take part in one semi-structured interview lasting approximately 30-60 minutes, conducted face to face, by telephone or by video call.

The study is based on the expectation that patients, family members and nurses may experience family involvement differently, and that cultural values may influence how family-centred care is applied in practice. The interviews will explore issues including privacy, informed consent, patient autonomy and decision-making. The UK findings will also be compared with findings from an identical study being conducted in Israel to examine how cultural and value-based contexts may affect family involvement in hospital care.

The findings may help identify practical communication approaches for delivering culturally sensitive family-centred care while protecting patients' rights and supporting nurses' professional responsibilities.

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Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Observational

Primary location

Milton Keynes University Hospital

Milton Keynes, Buckinghamshire, MK6 5LD, United Kingdom

Location status: Recruiting

Location contact

Louise E Mew, PhD

PRINCIPAL_INVESTIGATOR

Soma Hajdu, MSc

CONTACT

[email protected]

01908996744

Teena Babu, Masters

SUB_INVESTIGATOR

CONTACT

[email protected]

About this study

The observational study model is a cross-sectional, multi-perspective qualitative interview design involving patients, family members and registered nurses.

This is a single-centre, multi-perspective qualitative study examining how family-centred care is understood and implemented in adult internal medicine wards at Milton Keynes University Hospital. The study focuses on the ethical and cultural tensions that may arise when family involvement intersects with patient autonomy, privacy, informed consent, clinical judgement and nurses' professional responsibilities under the Nursing and Midwifery Council Code.

A purposive sampling approach will be used to obtain perspectives from patients, family members and registered nurses. Data will be collected through individual semi-structured interviews conducted face to face, by telephone or by video call, according to participant preference. The interview guide will use open-ended questions informed by the literature, subject-matter expertise and Patient and Public Involvement and Engagement. Interviews will be audio-recorded with consent and transcribed verbatim.

Interview data will be analysed thematically using the Braun and Clarke framework. The analysis will follow an inductive and constructivist approach and will include familiarisation with the data, coding, development and review of themes, and definition of the final thematic structure. This approach is intended to capture differences and similarities between the perspectives of patients, relatives and nurses and to identify recurring ethical, cultural and practical issues associated with family involvement in inpatient care.

Audio recordings and transcripts will be handled in accordance with Milton Keynes University Hospital data protection and research governance requirements. Transcripts will be anonymised, and names, wards, departments, places of work and other potentially identifying details will be removed or changed where possible. Identifiable information will be stored separately from research data on secure NHS systems. Audio recordings will be deleted at the end of the study.

Anonymised findings from the UK study will be compared with findings from an identical study being undertaken at Rabin Medical Centre-Beilinson Hospital in Israel. The comparison will explore how different cultural and value-based contexts, particularly individualist and collectivist perspectives, may influence family-centred care. No identifiable participant information will be shared with the Israeli research team. The study is intended to support the development of a conceptual understanding of family-centred care and practical communication approaches for culturally sensitive nursing practice.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

Age:

  • 18 years or older

Role: Must fall into one of the following categories:

  • A patient admitted to an internal medicine ward
  • A family member of a patient admitted to an internal medicine ward
  • A registered nurse working on an internal medicine ward

Capacity:

  • Able and willing to provide informed consent

Exclusion criteria

  • Are under 18 years of age
  • Are unable to provide informed consent
  • Are unable to participate in study interviews (e.g., due to cognitive, linguistic, or medical limitations)

Treatment and study plan

Semi-structured qualitative interview

Other

Each participant will complete one individual semi-structured interview lasting approximately 30-60 minutes. Interviews will be conducted face to face, by telephone or by video call according to participant preference. Open-ended questions will explore experiences and views of family involvement in inpatient care, including issues relating to privacy, informed consent, patient autonomy and decision-making. With consent, interviews will be audio-recorded and transcribed verbatim. Participants may decline to answer any question or stop the interview at any time.

Primary outcomes

  1. Themes Describing Experiences and Perceptions of Family Involvement in Inpatient Care

    Time frame: At the participant's single study interview following enrolment. The interview timing relative to the relevant inpatient episode is not prespecified.

    Semi-structured interview transcripts will be analysed thematically using the Braun and Clarke framework. Themes and subthemes will describe how patients, family members and registered nurses perceive and experience family involvement in inpatient care, including the family's role, the perceived benefits and challenges of involvement, involvement in care and decision-making, and responses from nursing staff. This is a qualitative outcome and no numerical scale or score will be used.

Secondary outcomes

  1. Themes Describing Ethical Tensions Associated With Family Involvement in Inpatient Care

    Time frame: At the participant's single study interview following enrolment. The interview timing relative to the relevant inpatient episode is not prespecified.

    Interview transcripts will be analysed to identify themes and subthemes concerning ethical tensions associated with family involvement. These may include patient autonomy, confidentiality, privacy, justice, patient welfare, professional decision-making and situations where family or cultural expectations conflict with the patient's wishes, professional ethics or the needs of the ward.

  2. Themes Describing Cultural Influences on Expectations of Family Involvement

    Time frame: At the participant's single study interview following enrolment. The interview timing relative to the relevant inpatient episode is not prespecified.

    Interview transcripts will be analysed to identify themes and subthemes describing how cultural background and values influence expectations regarding the family's role, participation in care, communication with healthcare professionals and involvement in decision-making.

  3. Themes Describing Nursing Communication and Management of Family Involvement

    Time frame: At the participant's single study interview following enrolment. The interview timing relative to the relevant inpatient episode is not prespecified.

    Interview transcripts will be analysed to identify themes and subthemes concerning how nurses respond to family involvement, manage conflict between professional and cultural values, communicate with patients and families, and mediate between professional responsibilities and the patient's cultural or family context.

Study contacts

Contact information is provided by the study sponsor or research team.

Louise E Mew, PhD, BSc Adult Nursing

CONTACT

[email protected]

01908995116

Teena Babu, Masters in nursing

CONTACT

[email protected]

01908997557

Sponsors and collaborators

Lead sponsor

Milton Keynes University Hospital NHS Foundation Trust

Other Gov

Registry information

Official study title

Balancing Family and Ethics: An Exploration of Family Centred Care in UK Inpatient Wards

Acronym: FCC

Important dates

Study start
2026
Primary completion
2028
Study completion
2028
First posted
Jul 31, 2026
Registry last updated
Jul 31, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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