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NCT Number: NCT07669753

Advancing Cancer Control Engaged Research Through Transformative Solutions (ACCERT) Social Determinants of Health (SDoH) Navigation Program

The purpose of this study is to evaluate patient navigation programs designed to reduce barriers to cancer screening and improve healthcare experiences for adults living in Chicago. Participants will be asked to complete two surveys: the first survey shortly after the participants join the study and a second survey after 1 year. Participants will be joining one of three patient navigation programs, assigned at random. The investigators expect the participants to be in this patient navigation program for 12 months, followed by a 1-month window to complete the final survey.

Recruiting

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Key information

Conditions

Cancer Cancer , Healthy Neoplasms

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Northwestern University

Chicago, Illinois, 60611, United States

Location status: Recruiting

Location contact

Melissa Simon

CONTACT

[email protected]

(312) 503-8780

About this study

This study focuses on improving how patient navigators (PNs) help people get cancer care in Chicago. The goal is to reduce differences in cancer outcomes between communities by tackling common challenges like language barriers, difficulty understanding health information, and trouble accessing care.

The program is based on priorities identified by community partners, including:

  • Expanding patient navigation services so more people can use them
  • Making information easier to understand and available in different languages
  • Improving communication between patients and healthcare providers by sharing patient feedback

At the individual patient level, navigators will help people overcome obstacles (like scheduling, transportation, or understanding instructions). This support is expected to help patients complete important steps in their care, such as:

  • Getting screened for cancer
  • Following up on abnormal test results
  • Starting treatment on time

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • adults 18 years and older;
  • able to complete verbal survey in English, Spanish, or Mandarin/Cantonese Chinese;
  • reside in Chicago;
  • able to give informed consent;
  • agree to a verbal consent document prior to being registered in the study;
  • has a smart device with access to the internet.

Exclusion criteria

  • Age <18
  • Incarceration
  • Adults unable to give informed consent

Treatment and study plan

Standard-PN

Other

The standard health navigation group will work with a Health Navigator during the 12 months time in the study. A Health Navigator is a trained, non-clinical staff member who helps the participants understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support the participants in navigating the healthcare system.

4R-PN

Other

The standard Health Navigation with the "Get Healthy" checklist group will work with a Health Navigator and a guided checklist over the next 12 months.

A Health Navigator is a trained, non-clinical staff member who helps you understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support you in navigating the healthcare system.

AI-PN

Other

The health navigation with the AI chatbot group will work with a Health Navigator and an AI Chatbot over 12 months. A Health Navigator is a trained, non-clinical staff member who helps you understand and access cancer screening and follow-up care. They are not doctors or nurses, but they work to support you in navigating the healthcare system.

Primary outcomes

  1. Cancer screening utilization

    Time frame: From enrollment to the end of intervention at 12 months.

    Patient Receipt of Clinical Cancer Preventive Services composite proportion of items completed/resolved in NCCN and USPSTF recommended cancer screenings, behavioral counseling, and immunizations.

Secondary outcomes

  1. Resolution of SDOH barriers

    Time frame: From enrollment to the end of intervention at 12 months.

    Patient Receipt of Resolution of Social Determinants of Health (SDoH) Barriers is an adjusted, composite proportion of items completed/resolved from those identified in the Accountable Health Communities Health-Related Social Needs (AHC HRSN) Screening Tool.

Study contacts

Contact information is provided by the study sponsor or research team.

Ivy Leung

CONTACT

[email protected]

312-503-0751

Melissa Simon

CONTACT

[email protected]

(312) 503-8780

Sponsors and collaborators

Lead sponsor

Northwestern University

Other

Collaborators

  • Loyola University

Registry information

Official study title

Advancing Cancer Control Engaged Research Through Transformative Solutions in Patient Navigation (ACCERT PN) Center

Acronym: ACCERT SDoH

Important dates

Study start
2026
Primary completion
2028
Study completion
2029
First posted
Jun 25, 2026
Registry last updated
Jun 25, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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