NST-Norwegian Center for Integrated Care and Telemedicine; University Hospital of North Norway
Tromsø, 9019, Norway
NCT Number: NCT02128620
The objective of this project is to assess the impact of a Game-Based Appointment System on both, the clinical settings, and on the use of the educational web app www.sjekkdeg.no.
An A/B testing methodology will be used. This methodology consist on the redirection of the users to two different versions of the website, and therefore allows to assess the interactivity of the users according to the design of the webpage and determine which one has a higher impact on the clinical settings, and consequently on prevention of STDs.
For the A/B test we will test the interactivity of two versions of a web page www.sjekkdeg.no: the A version (control), consisting en the educative web app; and the B version, consisting in the web app www.sjekkdeg.no including the Game-Based Appointment System.
The Game-Based Appointment System will offer the users the option of booking appointments at the venereology department at the University Hospital of North Norway. The system will include an automatic priority appointments function, with three levels of prioritization (triage): 1) Emergency-appointment: The user should go to the doctor on the same day or the following day. 2) Haste-appointment: Within 3-4 days; or 3) Routine-appointment: within 2-3 weeks.
The hypotheses of this research project are:
1. The number of visits with the health professionals will be larger in the game-based appointment group than in the control group. 2. The number of visits to the educative components of www.sjekkdeg.no will increase after the launch of the Game-Based Appointment System functionality. 3. The number of visits to the educative components of www.sjekkdeg.no will be larger in the appointment group than in the control group. 4. The time spent per visit to the website will be larger in the appointment group than in the control group, meaning a higher exposure to health information. 5. The visitors returning rate is larger in the appointment group than in the control group.
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Interventional
Not applicable
Tromsø, 9019, Norway
Healthy volunteers accepted: Yes
Only the study team can determine whether someone qualifies for participation.
Inclusion criteria
Exclusion criteria
Users randomized to the www.sjekkdeg.no B version, consisting in the web app www.sjekkdeg.no including the Game-Based Appointment System
Time frame: After one year of the launch of the Game-Based Appointment System.
To assess if the Game-Based Appointment System increase the number of consultancies on sexually transmitted diseases with the health professionals in Tromsø, we will analyse the total number of appointments booked through the Game-Based Appointment System after 1 year of the start of the project. And we will compare the total number of sexually transmitted diseases consultancies in all health professionals Tromsø with a reference number ranging from 1000 to 1999 (Group A) versus total number of consultancies with codes ranging between 2000 and 2999 (Group B).
Time frame: After one year of the launch of the Game-Based Appointment System.
To assess if the launch of the Game-Based Appointment System increase the number of visits to the educative component of the app www.sjekkdeg.no we will analyse and compare the absolute number and per cent of visits (new visitors and returning visitors) of users in Group A versus Group B after 1 year of the start of the project. The total number of visitors as well as the number of news and returning visitors in both versions of web app and every of its components will be tracked through Google Analytics.
To assess the impact of the launch of the Game-Based Appointment System on the utilisation of the web app www.sjekkdeg.no, we will analyse and compare the total and average time spent on the web app and in every educative component of users in Group A versus Group B after 1 year of the start of the project. The total time spent in both versions of the web app as well as the average time spent on every of its components will be tracked through Google Analytics.
Time frame: After one year of the launch of the Game-Based Appointment System.
To assess if health professionals (doctors and nurses) can have a benefit from such a system through reduced consultation times due to previous acquired information by the symptom checker, a qualitative approach consisting on an adhoc questionnaire based on the Technology Acceptance Model.
Time frame: After one year of the launch of the Game-Based Appointment System.
To assess if the users can have a benefit from this Game-Based Appointment System and how this functionality helped them in the decision to book an appointment at the doctor, a qualitative approach, consisting on an adhoc questionnaire based on the Technology Acceptance Model.
University Hospital of North Norway
Other
Study on Sexually Transmitted Diseases Prevention - Introduction of a Novel Game-based Appointment System for Youth
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