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Completed

NCT Number: NCT06101251

A Randomized Field Trial of Smartphone-based Feedback to Encourage Safe Driving

The study team are proposing to conduct a randomized controlled trial to determine the effectiveness of focused feedback vs standard feedback and self-chosen vs assigned goals on driving behaviors targeted by behavior-based insurance apps: hard braking, fast acceleration, handheld phone use, and speeding. The interventions arms will receive feedback on their driving behaviors, tips for safe driving, and a UBI-like financial incentive. The Penn research team will use Meta advertisements to recruit for the study and determine eligibility via an online survey. Those who enroll will undergo a 6-week run-in period during which their driving trips will be monitored by a mobile app. Individuals with a sufficient number of trips during this period will be randomly assigned to one of four arms for the intervention period. Target enrollment is 1,300 participants (325 per trial arm). The power analysis assumed an attrition rate of 20% over the course of the study.

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Key information

Age range

18 year and older

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

University of Pennsylvania

Philadelphia, Pennsylvania, 19104, United States

Who can participate

Healthy volunteers accepted: Yes

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • 18 years of age or older
  • Has an Apple or Android smartphone (iPhone iOS 12 or later or Android OS 7 or later)
  • Drives at least 2 days per week
  • English reading ability
  • Passes an attention check
  • Provides valid email address, cell number, name, address, and date of birth

Exclusion criteria

-

Treatment and study plan

Driving Tips

Behavioral

Each week participants will receive a safe driving tip for one of the four behaviors via text message.

Standard feedback

Behavioral

Each week participants will receive a text message showing their overall driving score (out of 100) and subscores for distraction, hard braking, fast acceleration, and speeding (all running averages). The scoreboard will indicate whether their scores have gone up, down, or stayed the same. The message will include a link to a dashboard.

Assigned Focus Area Feedback

Behavioral

Each week feedback will focus the participant's attention on the driving behavior with the greatest opportunity for improvement based on their baseline driving behavior. Participants will be assigned a goal for the week of a score 5 points (3 points in the case of Driver Focus) better than their baseline for that area. If they meet the goal, they will be given a new goal 5 points higher; if they fall short, they will be asked to try for the same goal again. If they improve sufficiently-or if their improvement stalls out-they will be assigned a new behavior to focus on.

Study Dashboard (Standard)

Behavioral

By clicking the link in the feedback text, they will be able to view a weekly dashboard that provides detailed information about their baseline, best, last, and average scores for each of the four behaviors, plus descriptions of the four behaviors.

Study Dashboard (focused)

Behavioral

Same as standard study dashboard, except participants will see at the top of the dashboard how well they are doing relative to their weekly goals.

UBI-like Behavioral Incentive

Behavioral

At the end of the 12-week intervention period, their overall driving score will be translated into a $0-$100 reward amount. For example, a participant with an overall driving score of 84 at the end of the intervention period would receive $84 in compensation.

Sef-Chosen Focus Area Feedback

Behavioral

Participants will be asked to select which driving behavior they want to focus on improving, and to set a goal for the week that is above their baseline score. If they meet the goal, they will be asked to set a new, higher goal; if they fall short, they will be asked to try for the same goal again. If they improve sufficiently-or if their improvement stalls out-they will be asked if they want to focus on a new behavior.

Primary outcomes

  1. Overall Driving Score

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    This is the mean of the four behavior scores for the intervention period (and, in a follow-up analysis of effect sustainability, the post-intervention period). Scores can range from 0 -100, 100 being the safest driving score.

Secondary outcomes

  1. Distraction score

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    A proprietary CMT score based on participant phone use-especially handheld phone use-while driving on a scale of 0-100, 100 being no phone use while driving (safest).

  2. Speeding score

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    A proprietary CMT score based on the amount of time the participant drove over the speed limit on a scale from 0 -100, 100 being no incidences of driving over the speed limit.

  3. Braking score

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    A proprietary CMT score based on the frequency of a participant's hard brakes on a scale of 0-100, 100 meaning no hard brakes.

  4. Acceleration Score

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    A proprietary CMT score based on the frequency of a participant's fast accelerations on a scale of 0-100. 100, being no fast accelerations.

Other outcomes

  1. Handheld phone use per hour of driving

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    This is a composite outcome that measures the proportion of total trip time in which the driver is engaged in handheld phone call use or non-call handheld use (e.g. texting, swiping, and typing), as measured by the Way to Drive app. Several studies (e.g. Klauer, NEJM, 2014) have demonstrated the association between handheld phone use (e.g., reaching for phone, typing, swiping, dialing) and increased crash risk. This outcome is also known as the active phone use percentage. Passive phone use (e.g. phone is streaming GPS navigation directions or music without any typing, swiping, or holding of the phone) is not included in this outcome.

  2. Overall riskiness metric

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    This is a composite measure of the underlying driving metrics for the four behaviors of interest. For each behavior a z-score will be computed for each participant and take the mean of these four z-scores to get their overall riskiness. This will be done for both the intervention period and the post-intervention period.

  3. Disabled SMS messaging

    Time frame: 18 weeks of the study (6 - week baseline; 12- week intervention period)

    If a participant texts "stop" or "bye" to stop receiving our intervention text messages, this could indicate unacceptability of push notification interventions. This will be measured as a binary score, where participants that text "stop" or "bye" will be marked as 1, and those that do not will be marked as 0.

  4. Unenrolled

    Time frame: 18 weeks of the study (6 - week baseline; 12- week intervention period)

    If a participant asks to be unenrolled, this is an even stronger indicator of unacceptability. This will be measured as a binary score, where 1 means the participant was unenrolled before the end of the intervention period, and 0 means they were not.

  5. Net Promoter Score (NPS)

    Time frame: At 24 weeks.

    This will be derived for each arm based on a 1-item question on a scale of 0 -10, 0 bring not at all likely to recommend the program, and 10 being extremely likely.

  6. 4-item acceptability scale

    Time frame: At 24 weeks.

    This will be a 4-item acceptability scale administered in the exit survey. For each participant the mean of the 4 items will be calculated for an overall acceptability score ranging from 1-5 (5 is the best).

  7. Intervention helpfulness.

    Time frame: At 24 weeks.

    Intervention arm participants will be asked to rate the helpfulness of each of the 4 intervention components (SMS feedback, weekly dashboard, SMS tips, $100 incentive), each on a scale of 1 (not at all) to 5 (extremely), with an option to indicate they did not see or were not aware of the intervention component.

  8. Hard braking events per 100 miles of driving

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    Number of hard braking evens per 100 miles of driving

  9. Minutes of speeding per hour of driving.

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    Based on duration of speeding events detected by the app.

  10. Fast acceleration events per 100 miles of driving.

    Time frame: 12 weeks of the intervention period + separate analysis of 6 week post intervention.

    Number of fast acceleration events per 100 miles of driving.

Sponsors and collaborators

Lead sponsor

University of Pennsylvania

Other

Collaborators

  • AAA Foundation for Traffic Safety

Registry information

Official study title

A Randomized Field Trial of Smartphone-based Feedback Designed to Encourage Safe Driving: Comparing Focused and Self-chosen Goals to Standard UBI Messaging

Important dates

Study start
2024
Primary completion
2024
Study completion
2024
First posted
Oct 26, 2023
Registry last updated
Jul 2, 2025

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

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