Skip to main content
OpenTrials
Not yet recruiting

NCT Number: NCT07794930

Integrating Values Based Communication in Heart Failure Management

Living with heart failure for adults over age 50 is hard. Older adults have to take many medicines to address heart failure and other health problems. That group of individuals must decide which medications to take and which devices to use to support heart health. Doctors, nurses, and social workers help patients understand these options but do not always know what is most important to them. Talking with patients about what the patients are hoping for, what the patients are worried about, and how much the patients understand about the illness is called a serious illness conversation, and it is hard to do. Doctors, nurses, and social workers are very busy and worry about upsetting patients by bringing up hard topics.

The Serious Illness Care Program helps doctors, nurses, and social workers have these conversations by giving the staff a script to follow on what to say. The program also includes ways to make sure staff remember to have the conversation, a brief training, and how to document what is said during the conversation. But, nobody has studied the Serious Illness Care Program in a heart failure clinic, so it has not been customized to meet the needs of heart failure teams or older adults with heart failure.

Many programs that are supposed to help patients fail in the real world. One reason is that patients do not include the needs of those who will receive and deliver it. Before this project, the team interviewed heart failure doctors, nurses, social workers, and other staff at a heart failure clinic. As well as interviewing older adults and care partners. The team asked staff how the Serious Illness Care Program can be changed to fit the needs and work in the clinic. The program includes a conversation guide that helps the team know what to say, so the study team asked patients and care partners what the thoughts on the language used and the topics covered. Then, the team practiced putting the program in place at the clinic and trained clinicians on using the Serious Illness Care Program with older adults and family members.

Now the team wants to see if the heart failure team likes it and if it is doable. The team will also ask patients and care partners about the conversation and about feelings of anxiety before, during, and after the conversation. Lastly, the team will ask the individuals before and after the conversation about patients' knowledge of heart failure and how prepared the care partner feels to care for the individual. The team also want to explore how the program helps clinicians understand patients' symptoms, quality of life, and illness knowledge.

Ultimately, this project establishes a structured framework to facilitate goals-of-care discussions between heart failure teams, patients, and families. These conversations empower patients to make immediate and future medical decisions aligned with personal values and lifestyle preferences. This values-based decision-making process optimizes care delivery and supports patients in achieving optimal health outcomes.

Not yet recruiting

Trial opening soon.

Get Notified

Key information

Age range

18 year–105 year

Sex eligibility

All sexes

Study type

Interventional

Phase

Not applicable

Primary location

Norton Heart & Vascular Institute - Advanced Heart Failure & Recovery Program

Louisville, Kentucky, 40241, United States

About this study

During this trial, the team aims to enroll three separate groups of participants: patients, care partners, and clinicians. Care partners are not required to participate with patients, but may choose to. At participating sites, trained clinician participants will identify patients through standard workflows, and research assistants will also screen clinic schedules for potentially eligible patients. If appropriate and eligible, the clinician will contact patients to gauge interest in participating in the study. Patients will receive information by mail before the clinic visit where the intervention, the Serious Illness Conversation, will occur. The mailing will include a handout that prompts the patient to think about and pre-answer many of the questions the clinician may cover during the visit. Patients will consent and complete enrollment measures before the clinic visit. Patients may complete these measures via an electronic link or paper format. Follow-up links or paper versions of measures will be provided following the visit at the 24-48 hour mark, 1 month, and 3 months.

Who can participate

Healthy volunteers accepted: No

Only the study team can determine whether someone qualifies for participation.

Inclusion criteria

  • Older adult patients with a diagnosis of heart failure.
  • Care partners providing support to an enrolled patient.
  • Heart failure clinic staff participating in implementation of the intervention.
  • Able to provide informed consent.
  • English speaking.

Exclusion criteria

  • Severe cognitive impairment affecting the ability to provide informed consent or follow study procedures.
  • Major psychiatric disorders that interfere with participation.
  • Non-English speaking.
  • Clinic staff who do not work in the heart failure clinic.
  • Students are not eligible to participate.

Treatment and study plan

Serious Illness Care Program for Heart Failure (SICP-HF)

Behavioral

The Serious Illness Care Program adapted for heart failure is a behavioral communication intervention that includes clinician training and use of a structured Serious Illness Conversation Guide to facilitate values-based communication during the routine heart failure care. The intervention is implemented in an outpatient cardiology clinic and evaluated using a pre-post design.

Primary outcomes

  1. The Survey of Illness Beliefs in Heart Failure

    Time frame: At enrollment, then at 1 month and 3 months post intervention

    Survey of Illness Beliefs in Heart Failure: 14-item measure of the accuracy of patients' beliefs about heart failure. Items are rated on a 4-point Likert scale from 1 (strongly disagree) to 4 (strongly agree). Responses are scored to reflect accurate versus inaccurate illness beliefs, producing a total score ranging from 0 to 14. Higher scores indicate more accurate illness beliefs (better outcome).

Secondary outcomes

  1. Anxiety

    Time frame: Trait anxiety will be measured at enrollment and at 1month and 3 months post-intervention. State anxiety will be measured 24-48 hours prior to intervention and again 24-48 hours post intervention.

    We will be using the State-Trait Anxiety Inventory (STAI), which is a 40-item self-report psychological test measuring two distinct types of anxiety: temporary, situation-based "state anxiety" and long-standing, baseline "trait anxiety". Administered to patient participants only. State anxiety (20 items) and trait anxiety (20 items) are subscales. Each subscale is scored from 20 to 80, with higher scores indicating greater anxiety (worse outcome).

  2. Caregiver Preparedness

    Time frame: This survey will be administered at enrollment, then again at 1 month and 3 months post-intervention.

    Preparedness for Caregiving Scale: 8-item measure assessing caregivers' perceived preparedness to provide care and manage caregiving-related tasks. Items are rated on a 5-point scale from 0 (not at all prepared) to 4 (very well prepared), with total scores ranging from 0 to 32. Higher scores indicate greater caregiver preparedness (better outcome).

Other outcomes

  1. Kansas City Cardiomyopathy Questionnaire (KCQQ-12)

    Time frame: At enrollment and 1 month and 3 months post intervention.

    The KCCQ-12 is a survey for people with heart failure measuring physical limits, symptoms, quality of life, and social restrictions. 12-item patient-reported measure of health status in heart failure, including symptoms, physical limitations, social limitations, quality of life, and symptom stability. Scores are transformed to a 0-100 scale, with 0 representing the worst health status and 100 representing the best health status. Higher scores indicate better heart failure-related health status (better outcome).

  2. Clinician-Patient Concordance in New York Heart Association Functional Class

    Time frame: Immediately following the clinician encounter

    Concordance between the clinician's assessment of the patient's current New York Heart Association (NYHA) functional class (Class I-IV) and the patient's heart failure health status as assessed using the Kansas City Cardiomyopathy Questionnaire-12 (KCCQ-12). Clinician responses will be categorized as concordant, discordant, or intermediate based on prespecified mapping of KCCQ-12 responses to NYHA functional class. Lower discordance indicates better clinician-patient assessment agreement.

  3. Quality of Communication

    Time frame: One time 24-48 hours post-intervention.

    CollaboRATE: 3-item patient-reported measure of the quality of shared decision-making during a healthcare encounter. Each item is scored from 0 (no effort was made) to 9 (every effort was made). The total score ranges from 0 to 27, with higher scores indicating greater perceived shared decision-making (better outcome).

  4. Clinician-Patient Concordance in Quality of Life

    Time frame: Immediately following the clinician encounter

    Concordance between the clinician's assessment of the patient's current overall quality of life (excellent, very good, good, fair, or poor) and the patient's quality of life as assessed using the Kansas City Cardiomyopathy Questionnaire-12 (KCCQ-12). Clinician responses will be categorized as concordant, discordant, or intermediate based on prespecified mapping of KCCQ-12 responses. Higher concordance indicates better clinician-patient assessment agreement.

  5. Clinician-Patient Concordance in Heart Failure Symptom Frequency

    Time frame: Immediately following the clinician encounter

    Concordance between the clinician's assessment of the frequency of the patient's current heart failure symptoms (never, rarely, sometimes, often, or almost always) and the patient's symptom burden as assessed using the Kansas City Cardiomyopathy Questionnaire-12 (KCCQ-12). Clinician responses will be categorized as concordant, discordant, or intermediate based on prespecified mapping of KCCQ-12 responses. Higher concordance indicates better clinician-patient assessment agreement.

  6. Clinician-Patient Concordance in Expected Health Status Trajectory

    Time frame: Immediately following the clinician encounter

    Concordance between the clinician's anticipated patient health status trajectory over the next 6-12 months (significant improvement, some improvement, approximately the same, some decline, significant decline, or uncertain) and the patient's current health status as assessed using the Kansas City Cardiomyopathy Questionnaire-12 (KCCQ-12). Clinician responses will be categorized as concordant, discordant, or intermediate based on prespecified mapping of KCCQ-12 responses. Higher concordance indicates better clinician-patient assessment agreement.

  7. Clinician-Patient Concordance in Primary Factor Impacting Quality of Life

    Time frame: Immediately following the clinician encounter

    Concordance between the clinician's identification of the primary factor currently impacting the patient's quality of life (heart failure symptoms, other medical conditions/comorbidities, physical functioning or limitations, emotional/psychological concerns, social or family circumstances, financial or housing concerns, treatment burden/healthcare demands, other, or unable to assess) and the patient's reported health status and quality-of-life responses on the Kansas City Cardiomyopathy Questionnaire-12 (KCCQ-12). Responses will be categorized as concordant, discordant, or intermediate according to prespecified mapping. Higher concordance indicates better clinician-patient assessment agreement.

Study contacts

Contact information is provided by the study sponsor or research team.

Abigail Latimer

CONTACT

[email protected]

8592571267

Sponsors and collaborators

Lead sponsor

Abigail Latimer

Other

Collaborators

  • American Heart Association

Registry information

Important dates

Study start
2026
Primary completion
2028
Study completion
2028
First posted
Aug 31, 2026
Registry last updated
Aug 31, 2026

OpenTrials presents study information sourced from ClinicalTrials.gov. The official registry record should be consulted for the latest information.

View the official ClinicalTrials.gov record (opens in a new tab)

This listing is for discovery and informational purposes only. It is not medical advice, does not guarantee that a study is recruiting, and does not determine eligibility. Contact the study team and a qualified healthcare professional when considering participation.

Published trials that share one or more normalized conditions with this study.